30-min call with RobBook a proof-of-concept call
Job 01 · Order desk

// Manufacturing · Sales order automation

Customer POs into your ERP, checked against the quote.

For job shops and make-to-order plants. One job, tested in a free AI proof of concept on copies of POs your desk already entered, with each AI draft checked for part, revision, price, dates and quality notes against your team's order and the quote behind it.

Book a proof-of-concept call30 minutes with Rob
Past POs
20 to 30
ERP access
None
Defense work
Left out

// The one job

A PO arrives. An order gets checked and entered.

A buyer emails a PO, sometimes with the drawing attached. Someone on your desk finds your part, checks revision and price against the quote, judges the date and enters the order. A release gets matched to its blanket first.

The proof of concept hands that same stack of POs to AI, which writes up a draft order showing every check it made. Whatever it can't resolve is held, with the reason. Your ERP never sees it.

Customer POPDF, drawing called out
PO / release
Ship to
Dock date
Quality notes
Their P/N, revQtyUnit price
Made-up example, not a customer's PO
Checked against
quote and revision
Draft orderHeld for review
Customer
Blanket line
Promise date
Certs required
Your part, revQtyQuote price
Made-up example of a draft

// Why it's hard in a plant

Where order entry goes wrong

Revisions. A PO line usually carries the customer's part number, a revision letter and often a drawing number: "4471-220 Rev D per drawing 4471-220". The first step is finding your part at the revision ordered, the second is checking that against the revision you quoted. Rev D on the PO and Rev C on the quote stops the order. Some ERPs default an order line to the latest approved revision unless someone overrides it, so an older-revision PO can reach the floor wrong without anyone mistyping a thing.

Blankets and releases. Repeat customers often send one blanket PO for a year's quantity at a set price, then release against it: release 7, 400 pieces, on the dock the 14th. Releases come as emails, schedule spreadsheets or supplier-portal postings. In Epicor a release sits under an order line with its own quantity, ship-by date and ship-to; in SAP the same thing is often a scheduling agreement with delivery schedule lines. Each release belongs on its blanket line, and a released total that runs past the blanket has to be caught.

Requested dates and partials. Buyers write "need by" or "required on dock", sometimes a different date per line, sometimes split deliveries on one line. Your desk weighs that against lead time, material and shop load before the acknowledgment goes out with a promise date. The proof of concept schedules nothing. It flags requested dates inside the lead times you give us, and "ship complete" orders whose lines are spread across dates.

Configured lines and quality notes. A made-to-order line may have no part number at all: "36 in. guard, 304 stainless, #4 finish, per quote Q-2218", so the configured part or the options the quote listed have to be found. Quality requirements ride along: a certificate of conformance with each shipment, material test reports with the first, a first article inspection, a PPAP level for automotive work, often printed as clause codes that point to the customer's quality document. Unit price is checked against the quote's quantity break, with tooling or NRE billed once on its own line.

Who checks the drafts. Pick whoever settles the tricky POs today, often the customer service lead. That person, the one who knows order entry best, is your reviewer. Revision, price, which blanket each release landed on and the flagged dates get the closest look, along with each hold reason set beside what your desk did with that PO at the time.

// What you send

Five things from your order desk

Copies only
Commercial work only
01

20 to 30 past POs and their orders

POs your desk already entered, with the order each became. Include a revision change, a blanket release and a configured line if you can.

02

The quotes behind them

The quote or blanket agreement each PO points to.

03

Your standard lead times

A short list by part family is enough to flag tight dates.

04

An NDA, then copies

Signed before anything is sent. The proof of concept needs no login to your ERP, your email or a customer's portal.

05

Look-alikes if needed

If your POs have to stay on site, we make look-alike POs with you that keep the revisions, releases and notes.

// Before it starts

Agreed before the first PO moves

These are fixed with the owner before a single PO leaves your building.

Before the proof of conceptOwner decides
Your reviewer
Chosen by the owner
Success criteria
In writing: which fields must match, which holds count as right
Price
A range for running it live, agreed up front
POs
Chosen by your reviewer, commercial work only
NDA
Signed before anything is sent

// How it's scored

What gets compared

One PO at a time
your desk beside the draft
Compared on the same POsWhat your desk enteredThe AI draft
Minutes from PO received to order ready for reviewFilled in from your POsFilled in from your POs
Right part at the revision ordered, checked against the quoteFilled in from your POsFilled in from your POs
Unit price against the quote or blanket priceFilled in from your POsFilled in from your POs
Releases placed on the right blanket lineFilled in from your POsFilled in from your POs
Requested dates flagged against your lead timesFilled in from your POsFilled in from your POs
Certs and inspection requirements carried to the orderFilled in from your POsFilled in from your POs
Orders held for a question, and the reason givenFilled in from your POsFilled in from your POs
Nothing here is a result yet. Every cell stays empty until your own POs have been through it.Your reviewer completes the table, and their judgment settles it.

// After a yes

About 30 days on new POs

Say yes, and new POs go through the same checks for roughly 30 days as they come in.

Each draft order waits for someone on your desk to approve, edit or return it before it posts to your ERP. The comparison table stays in use, so the live month is scored the way the test was. No second job starts in that time.

// Later, one at a time

What could come next

Possibilities, not a plan
Each waits until the last one is live
  1. 01

    RFQs for repeat parts

    Draft quotes for parts you have made before, priced from your own history, for your estimator to approve.

    Next
  2. 02

    Order status replies

    Answers to "where is my order" emails drafted from order and job status, sent by a person.

    Then
  3. 03

    Supplier invoices

    Material and outside-process invoices matched to your POs and receipts before payment.

    After that

// One hard limit

Defense and aerospace work never enters it.

No defense, aerospace or ITAR-controlled POs, drawings or specs. If your shop does both, only commercial POs come in, and your reviewer chooses them.

The live order-desk job is priced on its own: a range before the proof of concept starts, a fixed price before you sign.

We set the range on the call from your monthly PO count and how many of those are releases or configured lines.

// Questions

Order desk questions

What happens when the revision on the PO doesn't match our quote?
The draft goes on hold, with both revisions and the line that differs shown. It never picks a revision for you.
Can it handle blanket POs and releases?
Yes, if you include releases in the POs you send. Each one is drafted against its blanket line, with the running total shown so an overrun gets caught.
Our customers attach drawings to their POs. Do you read them?
Only the drawing number and revision the PO calls out, which get checked against your quote. The proof of concept does not interpret geometry or tolerances, and defense or aerospace drawings don't come in at all.
Do our part records need cleaning up first?
Not for the proof of concept, which works from the copies and quotes you send. Anything a draft can't match lands on the hold list, which also shows where your part data is thin.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Test it on POs your desk already entered.

Book 30 minutes with Rob. The form asks who you are and your role, the job you want tested, and about how many POs your desk enters a month. Send no POs until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
  • Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
  • 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.