CHARLOTTE, NC

Operating Intelligence,
Redefined.

We build AI orchestration inside the tools you already run, so your CRM, estimating, dispatch, inbox and accounting work as one system. It runs in your accounts, on your data, and what we build stays yours.

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◆ CRM · ESTIMATING · DISPATCH · COMMS · ACCOUNTING ◆ BUILT IN YOUR ACCOUNTS ◆ MANUFACTURING ◆ DISTRIBUTORS ◆ CONSTRUCTION ◆ INSURANCE AGENCIES ◆ PROPERTY MANAGEMENT ◆ ENGINEERING FIRMS ◆ WASTE MANAGEMENT

Your tools stay yours.
So does what we build in them.

01 / YOU OWN
YOUR SYSTEMS, YOUR DATA

Your subscriptions. Your data. Your accounts.

Salesforce, HighLevel, Monday, CompanyCam and QuickBooks stay in your name and on your bill. Every record, customer list and transaction lives in platforms you already control.

CRMYOURS
PROJECTSYOURS
ACCOUNTINGYOURS
CUSTOMER DATAYOURS
WHAT WE BUILD IN THEMYOURS
02 / WE BUILD AND RUN
THE ORCHESTRATION

The automations and AI agents that move work between your tools.

We design them, build them in your accounts and run them with you: monitoring, fixes, and changes as the business moves. Every prompt and rule is written down, and you approve it before it goes live.

AUTOMATIONS AND AGENTSIN YOUR ACCOUNTS
PROMPTS AND RULESAPPROVED BY YOU
MONITORING AND FIXESRUN BY US
RUNBOOKHANDED OVER

Everything we build runs in your accounts. If you stop working with us, it keeps running and stays yours.

One system, made from the tools you already run.

We don't replace your stack. We orchestrate it. The automations we build sit across your CRM, estimator, dispatcher, inbox and accounting, and take on the work that used to live between tabs, spreadsheets and people. Every action leaves a record, and a person signs off wherever you want one.

orchestrate(crm, estimator, dispatcher, comms, ledger)
→ return one_system
CRM
Estimating
Dispatch
Comms
Accounting
YOUR SYSTEMS // ORCHESTRATED
● LIVE
orchestration
agents
observability
policy & audit
OUTCOME.01
Fewer handoffs
OUTCOME.02
Faster cycle time
OUTCOME.03
One system of record

The methods behind every build. We run our own company on them.

None of this is something you rent. It's how we plan, build and check the work we set up in your systems, and it's the same way Massmarket runs every day.

M.01
Orchestration patterns
How work moves across your tools, how its state is tracked, and where a person signs off.
M.02
Integrations, deep and wide
Three layers of reach. (1) 33 integration providers we work with: LLM (Anthropic, OpenAI, Google AI, Perplexity), voice (Twilio, Retell, Vapi), transcription (Fireflies), payments (Stripe), platform (HighLevel, n8n, Browserbase, Google Cloud), data (Supabase), deployment (Vercel), comms (Google Workspace, Slack, Resend, Mailgun, SendGrid), code (GitHub, Linear), ads (Meta), analytics (PostHog, Sentry), design (21st.dev), image and video (Higgsfield, Nano Banana, Seedance), data and scraping (Apollo, FullEnrich, Outscraper), compliance (TCPA Litigator). (2) The native connectors and app marketplaces of the platforms we build on, so hundreds of business tools are reachable without custom code. (3) n8n, set up in your own account, opens 400+ more integrations, including Salesforce, HubSpot, Notion, Airtable, Microsoft 365, every major CRM and any webhook target.
Depth where we built it. Reach where the platforms earned it. Composability where n8n provides it.
M.03
200+ production AI skills
A library of tested skills built for Claude and Codex, the pieces each build is assembled from.
M.04
Four working frameworks
Operations automation · software integration · marketing automation · sales team scaling.
M.05
Agent framework and skill system
How agents pick skills, keep context, and hand off to a person when the rules say so.
M.06
Deployment and monitoring
CI pipelines, observability and alerting, the work that keeps it running at 3 a.m.
M.07
Salience memory
Every reference, transcript and decision scored 1 to 10. What's hot gets read first, what's stale decays, and anything used gets bumped.
M.08
Data reconciliation
Every message, transcript and email tagged to its project, with cross-client mix-ups cleaned and duplicates resolved before anything fires.
M.09
Reply prep
Before a person picks up a customer message, the draft reply, the open tasks and the history are already assembled. A person approves every send.
M.10
Overnight checks
Scheduled jobs check inboxes, pipelines and builds overnight and report what needs a person in the morning.

Enterprise platforms are overbuilt for mid-market. We work in what you already run.

ENTERPRISE PLATFORM
e.g. ServiceNow
WHAT YOU GET
A new system to move into
PRICING
Annual license, priced per seat
FIT FOR MID-MARKET
Overbuilt.
MASSMARKET AI
Orchestration in your systems
START
A free proof of concept on your own documents
BUILD
Priced per job, fixed before you sign
MONTHLY
Priced from what the live job takes
FIT FOR MID-MARKET
Built for $5M to $150M companies.

// Enterprise platforms sell you a new system to move into. We make the ones you have work together, and what we build stays yours.

The Monday morning scan, delivered where you already work.

Your ops agent gathers every operational signal from your CRM, your automations and the rest of your stack, then drops one digest into your Slack or Discord at 8 AM Monday. No new app to check. No dashboard to log into. Read it on your way in.

# ops-briefings
SLACK · DESKTOP
Massmarket Ops Agent APP 8:00 AM
🌅 Monday Briefing — Week of Nov 2

📈 TOP REVENUE DRIVERS THIS WEEK
  • 14 new opportunities in Pipeline A ($82K weighted)
  • 3 deals stalled >7d in stage 4 — outreach drafted, your sign-off
  • Voice AI booked 19 appointments overnight (4 same-week, 15 next 14d)

⚠️ NEEDS YOUR ATTENTION
  • 2 negative reviews surfaced (Yelp, Google) — replies drafted
  • "Anderson Roofing" no-showed twice — recommended: call before 10 AM
  • Mailgun bounce rate spiked to 4% (baseline 1.2%) — investigating, no action yet

✅ SYSTEM STATUS
  18 production systems operational
  2,500+ deployments tracked · n8n + HL syncing clean
  Greenlight queue: 7 items awaiting your review

Reply "expand" on any line for full context.

// EXAMPLE BRIEFING · NAMES AND NUMBERS ARE MADE UP

Priced per job, after a free test on your own documents.

No tiers and no license. You pay for the job you choose, and you know the price before you sign.
Proof of concept
STEP.01
Free

You send copies of 20 to 30 documents your team already processed, after an NDA. We touch no system of yours. A reviewer you name judges our output against what your team actually did.

The first job, live
STEP.02
Fixed price

You get a range on the first call and a fixed price before you sign. It runs in your systems for about 30 days, and a person on your team approves each item.

Run it, add the next job
STEP.03
Monthly

Monthly support is priced from what the live job takes. Each new job is quoted on its own.

CRED.01
Highest-rated native English-speaking certified HighLevel expert.
CRED.02
200+ production AI skills built for Claude and Codex.
CRED.03
Working frameworks for operations automation, software integration, marketing automation and sales team scaling.
CRED.04
4M+ lines shipped across 18 production client systems.
CRED.05
The playbook behind Massmarket AI put GOSO Technologies into Forbes Home's Top 10 Solar Companies in Boston, 2024.
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The AI that catches every missed call — voice, chat, booking, reviews, plus a professional website built for you. $297/mo, no setup. Live in about a week.

Massmarket for Landscapers
Your prospects get a personal, interactive proposal. Not a PDF.

Every prospect gets a cinematic web page in your brand — live market data, an ROI calculator they run themselves, and an AI voice concierge that answers out loud. Your reps enter a name, copy a link, and watch the engagement.

Massmarket Proposals
Running your business on HighLevel? Start with HLAI Experts.

Account builds, AI Employee, Voice AI and Conversation AI, set up and run by a HighLevel Certified Admin.

Visit HLAI Experts

Apply for an engagement.

Accepting a limited number of new engagements each month. Applications reviewed weekly.

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TRANSMISSION ● SECURE
Applications reviewed weekly. No sales pressure.