// Syspro ERP · Sales order automation
Customer POs drafted as Syspro sales orders, line types and all.
For manufacturers and distributors whose desk keys emailed POs into Syspro's Sales Order Entry. AI drafts the header, stocked and non-stocked lines, freight and comments from copies of 20 to 30 POs already entered, and your reviewer, the person who knows your order desk best, sets each draft beside the order Syspro saved. We never log in to Syspro.
- Past POs
- 20 to 30
- Syspro login
- Never
- Before any PO
- An NDA
// The one job
From a PO in the inbox to a Syspro order ready to end
Someone opens Sales Order Entry, picks the customer, types their PO number and checks the ship-to. Each line goes on as a stocked or non-stocked item, with freight and charges after it, and ending the order moves it to its next status. The care goes into what Syspro can't settle alone: which stock code the buyer meant, where the goods are going, and whether the PO's price is one your desk will honor.
In the proof of concept, AI reads copies of POs your desk already keyed and writes each one up as Syspro holds an order, line type by line type, with the reason for every choice. Nothing is saved anywhere. Your reviewer compares each draft with the order your desk ended in Syspro and marks what differs.
Syspro line types
// Inside Syspro
What Syspro's Sales Order Entry asks your desk to decide
Every line has a type. Syspro builds an order from typed lines: stocked, non-stocked, freight, miscellaneous charge, comment, standard comment and service charge. A comment can be tied to the stocked line above it, and Syspro's help says that if the stocked line is deleted, the comment moves down to the next one. A buyer's PO is never sorted that way. A note like "ship with certs" might belong on a comment line, in the order notes or nowhere, and an item you don't stock becomes a non-stocked line only if your desk handles it that way. The draft labels every line with the type it would use and says why.
Customer stock codes, and whose list they sit on. When a PO line carries the buyer's own part number, Syspro looks it up in the customer/stock code cross-reference. Syspro's import documentation shows the lookup can use the customer's own codes, the master account's codes, or the customer's first and then the master account's, which matters when a buyer orders under a sub-account. The same documentation points to a Customer Maintenance option that decides whether a customer's orders must carry a PO number. The draft shows which list each match came from, marks any line matched on description alone, and flags a missing PO number when the customer requires one.
Ship-tos that can move under you. The ship-to address on the order header is mandatory in Syspro. A different address on a line prints on the delivery note but not on the invoice, unless the order goes through Dispatch Notes with Ship address per line. And unless Fix ship address at time of order entry is turned on, an order still in progress picks up the latest ship-to defined against the customer, so an address edit on the customer can reach an order your desk already checked. The draft names the ship-to it used, flags POs with more than one delivery address, and notes which of these settings your reviewer says you run.
Prices Syspro works out, and where your desk overrides. Syspro's pricing engine prices a stocked line from the order's price group, the stock code and the quantity. With no valid price group it uses list price, and with no valid list price the line shows 0.00. A customer on more than one contract gets the lowest valid contract price, an expired contract is offered only when Prompt for expired contracts is on, and order discount breaks apply only once the order is ended. The draft states the price it expects Syspro to land on, sets it beside the PO's price, and lists every line where your desk would have to override.
The status each order lands in. Ending an order gives its header a status: 1 for an open order line, 2 for an open back order, 4 once a delivery note prints, 8 when it is ready to invoice, and S, in suspense, when it fails credit checking or is put on hold. A forward order, status F, waits until someone releases it, and a customer on hold blocks new orders and line changes while the header stays editable. Each draft predicts the status Syspro would give it, with the ship and back-order quantity on each line. Your reviewer, often the order desk lead or whoever knows your Syspro setup best, looks hardest at stock code matches, ship-tos and suspense, because those decide what reaches the warehouse.
// What you send
Reports and exports from Syspro, never an operator login
20 to 30 POs and the Syspro orders they became
Each PO as it arrived, with the order your desk ended in Syspro, printed or exported with every line. A PO with a non-stocked item or a second delivery address makes the sample better.
Stock codes and customer stock codes
Your stock code list with units, and the customer/stock code cross-reference for the customers in the sample, master accounts included. A report or spreadsheet is enough.
Price groups and contracts
The price groups and contract prices that apply to those customers, with their start and end dates, so each line's price can be judged.
An NDA, then copies
Signed before the first PO moves. No login to Syspro, its web interface or your email at any point. If POs must stay on site, your reviewer helps us build look-alikes that keep the awkward cases.
// Before it starts
What the owner agrees to before a PO moves
Fixed with the owner before your desk pulls a single order out of Syspro.
- Your reviewer
- Named by the owner: whoever knows your Syspro order entry best
- Success criteria
- In writing: which header and line fields must match, and which statuses count as right
- Sample
- Chosen by your reviewer, suspended and back-ordered orders included
- Price
- A range for the live job
- NDA
- Signed before the first PO
// How it's judged
Each draft beside the order your desk ended in Syspro
| Compared on the same POs | The order in Syspro | The AI draft |
|---|---|---|
| Customer code and PO number on the header | From your POs | From your POs |
| Ship-to used, and POs with more than one address flagged | From your POs | From your POs |
| Line type chosen for every line | From your POs | From your POs |
| Stock code found from the buyer's part number, and the list it came from | From your POs | From your POs |
| Expected price beside the PO price, with overrides listed | From your POs | From your POs |
| Ship and back-order quantity on each line | From your POs | From your POs |
| Status the order would take when ended, and why | From your POs | From your POs |
// After a yes
A month of live POs, each draft approved before Syspro sees it
Pass the success criteria, and new POs get the same drafts for about 30 days.
Every draft waits for someone on your desk to approve, correct or return it before an order is entered in Syspro. Approved orders go in the way your Syspro administrator chooses: keyed from the draft, or loaded with tools your company already licenses. The scoring sheet carries on through the month.
// Later, one at a time
Jobs that could follow on Syspro
- 01Next
POs that accept a quotation
A PO checked line by line against the Syspro quotation it accepts, so your desk knows whether to confirm that quotation into a new order or add it to one already open.
- 02Then
Orders in suspense
Each suspended order summarized with its credit or hold reason, for whoever releases them.
- 03After that
Back-order updates
Customer notes on lines sitting in open back order, written from ship and back-order quantities and sent by a person.
// One hard limit
We never log in to Syspro, and we are not a Syspro partner.
Everything works from copies and exports you send. We never sign in to Syspro, its web interface or any Syspro service, and we claim no integration, partnership, certification or reseller status with Syspro. Syspro is named on this page only because it is the system you run, and the name is Syspro's.
One job, one price: a range before the proof of concept, a fixed price before you sign.
The range depends on how many POs your desk enters in Syspro a month and how many carry non-stocked lines or a second delivery address.
// Questions
Questions from Syspro order desks
Is this a Syspro integration or add-on?
Doesn't Syspro 8 already turn uploaded POs into orders?
We're on an older release. Does that matter?
What do you need out of Syspro?
Could approved drafts load through Syspro's own import?
Will the drafts allocate stock or create jobs?

Rob Eason, founder
// Book a call with Rob
Bring last month's POs and the orders Syspro saved from them.
A half-hour call with Rob. The form covers your company and role, the job you want tested and about how many POs your desk keys into Syspro monthly. Hold every PO until the NDA is in place.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
