30-min call with RobBook a proof-of-concept call
Job 01 · Order desk

// Distributors · Sales order automation

Sales order automation for distributors, tested on orders you already keyed.

Customers send POs in their own part numbers, units and addresses, and your team turns each one into a sales order. During a free AI proof of concept, AI drafts those same orders from copies of 20 to 30 past POs. Your reviewer, the person on your team who knows the order desk best, checks every line against what was actually entered. Nothing touches your ERP.

Book a proof-of-concept call30 minutes with Rob
Orders tested
20 to 30, already keyed
Logins we need
None
Comes first
An NDA

// The one job

From the order inbox to a draft sales order

Today a PO lands in the shared order inbox. Someone finds the account and ship-to, turns each of the customer's part numbers into your item number, converts the quantity to your selling unit, checks the price, and keys the order.

For the test, AI takes copies of those POs and drafts each sales order, header to last line. It enters nothing anywhere. Each draft sits beside the order your team keyed, and any line it could not settle is marked for a person, with the reason.

Customer POPDF or scan, by email
PO no.
Job / ship to
Need by
Pickup or deliver
Their part no.Qty, unitPrice
Made-up example PO
Drafted
for your reviewer
Sales orderDraft
Account
Ship-to no.
Disposition
Requested
Your item no.Qty, UOMPrice
Made-up example order

// The hard parts

Where distributor orders break

Three numbers for one item. A line can arrive with the customer's part number, the manufacturer's catalog number, or only a description copied off an old invoice. Distribution ERPs keep a cross-reference for the first. Prophet 21 maps customer part numbers to your items. In Infor's SX.e, a customer product cross-reference can cover a whole account or one ship-to, and a setting can require the customer's number on every order. When there is no entry, or two of your items fit, a person decides, and the draft has to land where they would.

Units of measure. The PO says 500 each; you stock the item in boxes of 100. Wire is priced per thousand feet, conduit ships in 10-foot sticks, and a case holds whatever its manufacturer packs. In SX.e the customer's cross-reference record can note the unit and quantity that customer usually orders, and in NetSuite one item can have separate stock, purchase and sale units. Copy the quantity across unconverted and 500 pieces become 500 boxes.

Supersessions and substitutions. When a manufacturer replaces a part number, your ERP points the old number to the new one. Infor's documentation describes a supersede as a replacement that is interchangeable in most situations and a substitute as a temporary stand-in. Customers reordering from an old PO still write the old number. Your team knows when to swap it quietly and when a substitute needs the buyer's yes. The draft says which it did, line by line.

How the order leaves the building. Will call means the order is staged at the branch for pickup. Tag and hold means it waits in staging until the customer sends shipping details, which helps when a contractor's site isn't ready. A line you don't stock may go out as a drop-ship from the vendor, which Infor calls a direct order. Building-products POs often name a job site instead of a ship-to number on file. Each maps to a code or field in your ERP, and each is tested.

Price, and the lines a person decides. A PO's price may come from an old quote, a contract or a guess. Depending on the account, your team honors it, corrects it or calls the buyer, and the success criteria spell out which. Your reviewer also compares every line the draft marked for a person with the questions your desk actually raised.

// What you send

Copies we need from your desk

Copies and exports
No logins
01

20 to 30 entered orders

Each PO as it arrived, paired with the order your team entered from it. A normal week's mix: clean ones, scanned ones and ones that needed a phone call.

02

Your item list

A spreadsheet export of item numbers, descriptions, units and any customer part number cross-references. The drafts match lines against it the way your team does.

03

Customer pricing, if price is in scope

Contract or price-sheet exports for the accounts in the sample, so your reviewer can judge each line's price.

04

No logins, NDA first

During the test we never sign in to your ERP or your inbox, and the NDA comes before the first file. Can't share real POs? Your reviewer helps us build look-alikes that keep the hard parts.

// Before it starts

Four decisions, made first

The owner makes these calls before we see a single PO.

The ground rulesSet by the owner
Your reviewer
Picked by the owner, usually the order desk lead or senior inside salesperson
Success criteria
Written and agreed: which fields count, and how price differences are handled
Sample
Picked by your reviewer, hard orders included
Price
A range for running the job live
NDA
Signed ahead of the first file

// How it's judged

Our drafts beside your team's orders

Matched PO for PO
Every line read
On the same 20 to 30 ordersWhat your team keyedThe AI draft
Account and ship-to, including job-site addressesMeasured on your ordersMeasured on your orders
Customer part numbers matched to your item numbersMeasured on your ordersMeasured on your orders
Quantity converted to the unit you sell inMeasured on your ordersMeasured on your orders
Superseded and substitute items handled your wayMeasured on your ordersMeasured on your orders
Will call, tag and hold, and drop-ship lines set rightMeasured on your ordersMeasured on your orders
PO price against the price your team enteredMeasured on your ordersMeasured on your orders
Lines marked for a person, and the reason givenMeasured on your ordersMeasured on your orders
Empty until it runs. No figures appear in this table until the test has run on your own POs.Your reviewer fills in both columns and decides.

// After a yes

Thirty days on live POs, each one approved

A yes from your reviewer, against the success criteria, starts the same job on new POs for about 30 days.

No draft posts to your ERP until a person approves it, and your reviewer keeps the same line-by-line sheet.

Any next job is its own decision, with its own price.

// What could come next

Possible next jobs, in order

Ideas to check with you
One job at a time
  1. 01

    Quote turnaround

    RFQs that land in the order inbox, turned into draft quotes from your item file and price levels, ready for a salesperson's review.

    Next
  2. 02

    Vendor acknowledgments

    Supplier confirmations compared with your purchase orders, with changed prices, dates and quantities marked for a buyer.

    Then
  3. 03

    Overdue invoices

    Past-due notices written from the aging report, each read and released by someone in accounts receivable.

    After that
  4. 04

    Orders at an add-on

    POs that still reach a distributor you acquired, drafted in your order format from its own exports.

    If you buy one

// One hard limit

Nothing touches your ERP during the test.

The test works from copies you send, and its drafts land on a review sheet, never in your ERP. No logins, no keyed orders, no contact with your customers. Orders post only in a live run you approved, after a person signs off on each one.

One job, one price. You get the range before the proof of concept starts, and the fixed figure before any signature.

What sets the range: monthly PO count, how POs arrive, and how many lines a typical order carries.

// Questions

Order desk questions

How is this different from buying sales order automation software?
Sales order automation software already exists, and we are not the first to offer it. The difference is the order: we test on your own past POs before you buy anything, and your reviewer judges the result.
What about handwritten and scanned POs?
Put them in the sample. Scans, faxes and spreadsheets are where hand keying lasts longest, so leaving them out would make the test look better than your real inbox.
Do you need our item master?
Yes, as a spreadsheet export with item numbers, descriptions, units and any customer part number cross-references. It is a copy; the test never signs in to your ERP.
What if a customer's part number isn't in our cross-reference?
The draft proposes a match, marks it unconfirmed and shows what it matched on, such as the manufacturer's number. Your reviewer confirms or corrects it, and a confirmed match can go into your ERP's cross-reference afterward.
What does the reviewer actually do?
They go down the sheet, our draft beside your team's order, and mark each field right or wrong against the success criteria. Their call decides whether the test passed.
Rob Eason

Rob Eason, founder

// Book a call with Rob

Bring a week of your order inbox.

Thirty minutes with Rob. Have three answers ready: your company and role, the orders you'd like tested, and about how many POs hit the desk each month. Hold every PO until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
  • Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
  • 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.