// For community association management companies
AI for HOA management, tested on the certificates and violation letters you already sent.
For community association management companies that run many HOAs and condominium associations, each with its own documents. Pick one job: resale certificates and estoppel letters for home sales, or violation letters written from inspection notes and photos. A free AI proof of concept drafts copies of 20 to 30 your team already finished, and your reviewer, the person who knows that work best, compares them line by line.
- First jobs
- Resale certificates, or violation letters
- You send
- Copies of 20 to 30 finished files, after an NDA
- Logins
- None to your association software or order portal
- Never touched
- Homeowner balances and collections
- Who sends
- Your manager signs and sends every item
- Price
- A range on the call, fixed before you sign
// Jobs we would test
Four jobs at an association management desk
Resale certificates and estoppel letters
The package a title company or closing agent orders when a home sells, drafted on your state's form with every answer that isn't about money traced to the association's records.
See the resale certificate pageViolation letters from inspections
Drive-through notes and photos turned into the right letter for each lot: the section of that community's documents, the step in its enforcement ladder and the cure date.
See the violation letter pageArchitectural review requests
Homeowner applications for fences, paint colors, solar panels and additions checked against the community's design guidelines, with a draft decision letter for the committee.
Read the architectural review pageAnnual disclosure packages
The yearly budget, reserve and policy mailings some states require, assembled association by association for the manager to check before anything is mailed.
Read the annual disclosures page// Why these two first
Every closing and every inspection leaves a file to grade against
Both jobs come with an answer key. Each sale your team handled left an order and the certificate that answered it. Each inspection cycle left notes, photos and the letters that went out. A proof of concept on either one is graded against that history by someone on your staff, not against a demo built for the occasion.
One company, many rulebooks. A portfolio manager may carry many communities at once, and each has its own declaration, bylaws, rules, design guidelines and fine schedule. Some states put that into law. Colorado's section 38-33.3-209.5 has every association adopt a covenant and rule enforcement policy, with notice and hearing procedures and its fine schedule, and lets an owner ask for correspondence in a language other than English. A letter that cites the neighboring community's rules is wrong even when every word is polished.
The two jobs check each other. Washington's RCW 64.90.640 gives an association 10 days to furnish a resale certificate, has every category it leaves out marked NONE or RECORDS UNAVAILABLE, and says a buyer is not liable for violations from alterations the association should have known about but did not list. A violation file that runs behind turns up at the next sale, on a certificate someone signed.
Your reviewer already knows the standard. Many community managers hold a CMCA, the certification CAMICB awards, or CAI's AMS and PCAM designations, and some companies carry CAI's AAMC accreditation. The person who signs resale certificates or runs enforcement for a portfolio knows where drafts usually go wrong, and that person's call decides the test.
Nothing goes to a homeowner, a title company or a board. The AI drafts; your manager reads, signs and sends. Account balances, payoff figures, collections and fines stay with your team. This page describes a test, not legal advice: your association attorney still decides what the documents and statutes require.
// Across industries
Jobs compared with other industries
// How it runs
One job, on copies, then a decision
- Step 01
Copies after the NDA
We call it the sandbox: a free AI proof of concept on your own files. Once both sides sign the NDA, you send 20 to 30 finished examples of one job with owner names blacked out. Nobody logs in to your association software, your document portal or your bank. If files can't leave the office, we build look-alikes with your team.
- Step 02
Your reviewer grades it
The owner of your company names the reviewer and agrees the success criteria in writing, and you hear a price range for the live job. Then your reviewer sets each draft beside the certificate or letter your team actually sent and marks every difference.
- Step 03
About 30 days live, nothing sent unsigned
After a yes, new resale orders or new inspections run through the same job for about 30 days. Each draft waits for a manager to correct it, sign it and send it. A second job is priced and decided on its own.
Each job carries its own price: a range before the test, one fixed figure before you sign.
Rob sets the range on the call from your monthly count of resale orders or violation letters and how many associations they spread across.
// Questions
What association managers ask
Is this for condominium associations as well as HOAs?
Which association software do we need?
Will the AI send anything to homeowners, buyers or title companies?
Which job should we start with?
Is this legal advice?

Rob Eason, founder
// Book a proof-of-concept call
Bring last quarter's certificates or letters.
A 30-minute call with Rob. He asks about your company and your role, which job you want tested, and roughly how many resale orders or violation letters your team handles in a month. Keep every file until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
