30-min call with RobBook a proof-of-concept call
Job 02 · Covenant enforcement

// HOA and condo management · One job

HOA violation letters, drafted from inspection notes and photos for your manager to sign.

One enforcement job for community association management companies. AI reads an inspector's notes and photos, finds the rule in that community's documents, picks the step in its enforcement ladder and drafts the letter. Your reviewer compares each draft with the letter your manager actually sent.

Book a proof-of-concept call30 minutes with Rob
Past inspections
20 to 30
Letters mailed by the AI
None
Fines decided
None

// The one job

The inspection is done. The letters are drafted.

After a drive-through, the inspector's app or clipboard holds a list of lots and conditions: trash cans in view, a boat in a driveway, peeling trim, a fence nobody remembers approving. Back at the office a manager checks each against that community's declaration and rules, looks up the lot's history to see which letter is due, sets a cure date, attaches a photo and mails it.

For the test, AI does that from copies of inspections your team already wrote up. It drafts each letter: the condition in plain words, the section it breaks, the step, the cure date or hearing notice, the fine from that community's schedule and the photo. We call it the sandbox. No letter is mailed.

Inspection noteField app or clipboard
Lot and address
Observed
Inspector
Photo
ConditionLocationRepeat?
Sketch only, not a real inspection
Lettered
for signature
Violation letterDraft
Owner of record
Section cited
Letter step
Cure by
FindingRuleFix by
Sketch only, not a real letter

// What makes it hard

Why a violation letter goes wrong

Notes are shorthand; a letter has to be exact. It names the condition, the lot and the section of that community's documents it breaks, and says what fixes it. Arizona's section 33-1803 lets an owner answer a notice by certified mail within 21 calendar days; the association then has 10 business days to send the provision violated, the date observed, the first and last name of each person who observed it and how to contest. So the draft keeps the inspector's name and date with every finding, and marks notes that point to no rule.

Which letter is due depends on the lot's history. Most companies run a ladder: courtesy notice, second notice, hearing notice, fine letter. Texas's section 209.006 requires notice before a fine that describes the violation, gives a reasonable cure period when it is curable and no threat to health or safety, offers a hearing if asked for within 30 days, and mentions servicemembers' protections. It counts parking, maintenance and a barking dog as curable, fireworks and removed landscaping as not, and a repeat within six months may skip the notice. The draft picks the step from the history and shows why.

Some letters should never go out. Florida's section 720.305 bars fines for garbage cans at the curb within 24 hours of collection, and for holiday decorations unless they stay up more than a week after written notice. Section 720.3045 protects items that can't be seen from the frontage, a neighboring lot, common area or a community golf course, boats, RVs and vegetable gardens among them. Before any fine, hearing notice goes out at least 14 days ahead, a committee of at least three people who are not officers, directors or staff hears it within 90 days, and a cure first ends it. The draft holds any letter these rules may block, and says which.

California fines come from the schedule. Section 5850 has each board adopt a schedule of monetary penalties and send it with the annual policy statement. The schedule in effect on the day of the violation controls, a per-violation cap set by statute has applied since AB 130 in 2025, and no late charge or interest may be added. Section 5855 calls for at least 10 days' written notice of the hearing, lets the owner cure before it, and requires a written decision within 14 days. The draft takes the fine from the schedule dated before the inspection.

Photos have to show the right lot. Vantaca's inspection app attaches dated photos to a violation, CINC Systems' manager app lets an inspector escalate a violation and see architectural requests on the spot, and AppFolio lists violation letters among its association features. The draft checks that the photo matches the lot in the letter, flags shots that may show a neighbor, and looks for an approved architectural request before calling a new fence unapproved. Your reviewer, usually the manager who signs these letters, will watch the section cited, the step and the letters held back.

// What you send

What we need from your community managers

Copies only
No system access
01

20 to 30 written-up inspections

Inspection notes and photos from a few communities, each with the letter that went out from it. Include a second notice, a hearing notice and one your manager decided not to send.

02

Each community's rulebook

The declaration, rules and design guidelines for those communities, their fine schedules, and your enforcement policy or letter ladder.

03

Lot history and approvals

Open and closed violations on the sampled lots and any architectural approvals on file, exported from your system as they stand today.

04

NDA, then owner details out

Both sides sign the NDA before any inspection is copied. Black out owner names and mailing addresses; lot numbers stay so photos can be matched. If nothing may leave the office, we make look-alike inspections with your team.

// Before it starts

Settled by your company's owner up front

Your company's owner and Rob agree on these in writing before any inspection is copied.

Decided firstOwner signs off
Reviewer
The owner's pick, usually the community manager who signs enforcement letters
Success criteria
Written down: which letter fields count, and what a pass looks like
Price
A range for the live job
Inspections
Picked by your reviewer, held and escalated letters included
NDA
Signed before anything is copied

// How the test is judged

Letter by letter, against what your managers mailed

Your sent letter beside the draft
one row per check
Across your 20 to 30 inspectionsThe letter you sentThe draft
Condition tied to the right section of that community's documentsFilled in from your inspectionsFilled in from your inspections
Letter step matches the lot's historyFilled in from your inspectionsFilled in from your inspections
Cure date and hearing notice timed to your state and policyFilled in from your inspectionsFilled in from your inspections
Fine taken from the schedule in effect that dayFilled in from your inspectionsFilled in from your inspections
Letters held for an exemption or an architectural approvalFilled in from your inspectionsFilled in from your inspections
Photo matches the lot named in the letterFilled in from your inspectionsFilled in from your inspections
Minutes to turn one inspection note into a letterFilled in from your inspectionsFilled in from your inspections
No scores yet. Not one of your inspections has been drafted.Your reviewer fills in both sides and makes the call.

// After a yes

The next inspection cycle, every letter signed

Once your reviewer agrees, the job runs on live inspections for about 30 days, in the communities you pick.

Every draft waits for a community manager to correct it, sign it and mail it, and held letters go to that manager with the reason. Hearings, fines and owner calls stay with your team and the board. No other job is added that month.

// Later, ranked

Where violation letters lead

Possibilities, ranked
Started one at a time
  1. 01

    Architectural review letters

    Approval, conditional approval and denial letters drafted from the application and the design guidelines, for the committee to sign.

    Next
  2. 02

    Hearing packets

    For each scheduled hearing, the notices sent, photos, lot history, the rule and the owner's reply, gathered in one file for the committee.

    Then
  3. 03

    Resale certificates

    The open-violation answers on estoppel and resale certificates, taken from the same log these letters keep current.

    After that

// One hard limit

No fines decided, no letters mailed.

The AI never decides that a violation happened, sets or waives a fine, schedules or rules on a hearing, or sends anything to an owner or occupant. It writes no collection or delinquency letters. Each draft goes to your manager, who signs and sends it under the community's own policy.

Priced on its own. You get a range before the proof of concept and a fixed price before you sign.

The range depends on how many violation letters your managers send in a month and how many communities' rulebooks they cover. Rob gives it on the call.

// Questions

Violation letter questions

Our software already prints violation letters from templates. What does this add?
A template fills in the owner and the address. The choices around it are still a manager's: which section applies, which step is due, the cure date, the fine and whether the letter should go at all. The test is scored on those. We are not affiliated with any association software company.
Can it draft from photos alone?
It drafts from notes and photos together. A photo with no note, or a note with no photo, goes to your manager as a question instead of a guess. The AI never decides from a picture that a violation happened.
Does it follow our state's notice and hearing rules?
It follows the steps in your enforcement policy and the statute you name, such as Florida's 720.305, Texas's 209.006 or California's 5855, and holds letters a rule may block. Whether a notice meets the law is for the board and its attorney to judge.
What about rented homes and owners who live elsewhere?
The draft addresses the owner at the mailing address in your records, not the property, and adds a copy for the occupant where your policy or state calls for one, as Florida does for hearing notices. Tenant names stay out of the test copies.
Who should our reviewer be?
The community manager or enforcement coordinator who signs these letters today and knows the communities in the sample. The owner of your company names one person, and that person's call decides the test.
Rob Eason

Rob Eason, founder

// Book a proof-of-concept call

Bring one inspection cycle and the letters it produced.

A 30-minute call with Rob. Expect questions about your company and role, the job you want tested, and roughly how many violation letters your managers send in a month. Keep inspections and photos in-house until the NDA is signed.

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