30-min call with RobBook a proof-of-concept call
One job · Four industries

// Change orders · By industry

Change orders, from a revision that lands mid-job to the answer your team sends back.

A bulletin reissues sheets after the rough-in has started. An engineer moves a beam line after the steel is cut. An OEM sends a new BOM letter while boards are on the line. A customer adds a rib to a part whose mold is already running. Each time, someone has to find what changed, work out what it touches and what it costs, and answer before more work goes in. Each card below opens one industry's page. The test is the same for all four: a free AI proof of concept on 20 to 30 changes your team already answered, scored by your own reviewer against what your team actually did.

Book a proof-of-concept call30 minutes with Rob
The same test at every change deskSame offer
Past changes
20 to 30, already answered
Answer key
What your team sent back
Sent to a GC or customer
Nothing
Reviewer
Named by the owner
Price
A range up front

// By industry

Who changed the work, and who answers for the price

Four industries
Each card opens its job page
Electrical contractors

Electrical contractors: bulletins and RFI answers priced for the GC

  • Each document is sorted first: a request for a price, a directive to proceed, or a minor change that needs notice.
  • Labor hours come only from your own units, NECA's or your database, at the column and factors your estimator chose.
  • Deleted gear and wire are listed for credit, with a question on whether each can still go back.
Read the electrical contractor page
Metal fabricators

Metal fabricators: a new issue checked against the shop floor

  • Every reissued sheet is compared with the set the job was bought on, inside the clouds and outside them.
  • Each affected piece carries its status the day the revision arrived, from approval drawing to truck.
  • On pound-priced work, the change is weighed the way the contract defines pay weight.
Read the metal fabricator page
Electronics manufacturers

Electronics manufacturers: an OEM's ECO against work in progress

  • The new BOM revision is compared line by line with the one you build, along with the board, drawing notes, placement file and firmware.
  • Pulled kits, built boards, bins and open purchase orders are sorted against the effectivity the OEM wrote, each with a proposed disposition.
  • Leftover and non-cancelable parts are listed with PO status, and who pays is your program manager's case.
Read the electronics manufacturer page
Injection molders

Injection molders: a part revision that reaches the tool

  • Each changed feature is marked as plastic added or removed, so your toolmaker sees where steel comes out and where it goes back.
  • One draft answer holds the tool work, the trial and requalification, and any new piece price.
  • Tool prices and feasibility come only from your toolmaker.
Read the injection molder page

// Same and different

What every change order has to settle

Two bodies of rules, one question. On a building job, changes run through the changes article of the general conditions and end on a signed form. AIA's G701-2017 Change Order carries signature lines for the owner, the architect and the contractor, and AIA describes executing a completed one as agreement on all the terms of the change, including any change in the contract sum, or guaranteed maximum price, and in contract time. Subcontract forms differ, but the lesson runs down the chain: time, exclusions and any reservation belong in the request, because the signature closes them. A molder or an EMS shop sells goods, so a change there usually modifies a purchase order under Article 2 of the Uniform Commercial Code. Section 2-209 says such a modification needs no consideration to bind, so nothing in the code makes a design change bring a price change with it; if the price should move, your answer has to say so. A signed agreement can require every change to be made in a signed writing, and between two merchants that clause holds even in one side's printed terms, with no separate signature. A change that misses those rules can still work as a waiver.

Where the procedure is written. In a building project manual, change procedures sit in Division 01, Section 01 26 00, Contract Modification Procedures, and each owner fills it in its own way. Yale's facilities procedure manual, dated July 2025, allows ten days after a proposal request to return a Notice of Change listing products added or removed with unit costs, taxes, delivery charges, equipment rental, trade discounts, labor and supervision, plus a time impact analysis. It then gathers the owner-signed proposed change orders through the twentieth of each month into one change order, ahead of the next application for payment. Another owner names other forms and other clocks. On manufacturing work the same rules live in the customer's PO terms, quality agreement or change notice. So the success criteria use the procedure in your own contracts, and every draft names the clause it followed.

The day a change arrives starts the clock. The federal government's standard clauses show how much rides on dates. FAR 52.243-4, the changes clause for construction, treats a direction, instruction, interpretation or determination from the contracting officer, written or oral, as a change order once the contractor gives written notice. It generally allows nothing for costs incurred more than 20 days before that notice, unless the specifications were defective, and asks for the right to an adjustment to be asserted within 30 days of a written change order. FAR 52.243-1, the fixed-price clause for supplies, lets the contracting officer change drawings, designs or specifications when the supplies are specially manufactured, with the same 30 days. Commercial contracts set their own clocks. Either way, the first line of every draft is the date the change reached you, taken from the email or transmittal, beside the deadline your contract sets.

Who caused the change. Construction has had an answer for design errors since 1918: in United States v. Spearin, the Supreme Court held that a contractor bound to build to plans and specifications the owner prepared is not responsible for the consequences of defects in them. A build-to-print shop meets the same question under its customer's terms. So every draft names the document behind each change, whether a reissued sheet, an RFI answer, a new BOM letter or a customer's change note, and keeps changes that started on your own side apart. It never decides who is liable or what is owed, and it never sends a change order. Your reviewer, the person who knows your changes best, scores each draft against what your team sent and what came back.

What changes by industry. An electrical contractor prices labor from its units and credits deletions. A steel fabricator follows each piece from approval drawing to shipping. An EMS shop sorts work in progress, stock and open POs by effectivity, and a molder splits its answer between the toolmaker's steel work and its own trial and piece price. Defense and aerospace programs stay out of every manufacturing test. Open a card for that industry's list of documents, its scoring rows and the one thing its test never touches.

// How it runs

Three steps, whoever sent the change

  1. Step 01

    Changes your team already answered

    Once the NDA is signed, send 20 to 30 changes as they arrived, each with the request or impact list your team wrote and the reply it got: approved, cut, rejected or still open. Nothing connects to your estimating, production or ERP system, and look-alikes are an option if drawings can't leave.

  2. Step 02

    Your reviewer marks each draft

    Before anything is copied, the owner names the reviewer and agrees the success criteria and a price range for live change orders. The reviewer then checks every draft line against what your team sent.

  3. Step 03

    About 30 days on new revisions

    After a yes, each new bulletin, reissue, ECO or change request gets a draft for about 30 days. Your estimator, PM or program manager checks it, and only a person on your team sends anything out.

Priced per job: a range before the proof of concept, a fixed price before you sign.

In every industry the range follows how many changes a typical job or program sees, and how your rates, units and toolmaker quotes are kept.

// Questions

Change order questions

Which industry page fits our change orders?
Start with what you sell. Contractors pricing work inside a building read the electrical contractor or metal fabricator page; plants answering a customer's design change read the electronics or injection molder page. If you do both, test the changes that cost your team the most hours.
Will it send change orders to our GC or customer?
No. During the test, drafts go only to your reviewer. In a live run, your estimator, PM or program manager approves every draft, and a person on your team sends it.
Does it decide whether a change is in scope, or who pays?
No. It names the document behind each change and the contract terms you supplied, and lists questions for the other side. Scope, entitlement and liability stay with your team and, where needed, your counsel.
Is this change order management software?
No. Change order logs and tools already exist in project platforms, ERPs and PLM systems. What we offer comes first: a free test on changes your team already answered, judged by your own reviewer, with no access to any of those systems.
Where do the prices in a draft come from?
Only from your own records: labor units, rate sheets, the job's estimate, toolmaker quotes and material prices in your files. A line with no source stays blank and is flagged for the person who prices it.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Start with a revision your team already answered.

A 30-minute call with Rob. Tell him your company and role, what kind of changes reach you, and roughly how many a typical job or program sees. Keep drawings, BOMs and rates back until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
  • Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
  • 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.