30-min call with RobBook a proof-of-concept call
Filler metals, equipment and hardgoods

// AI for welding supply distributors

AI for welding supply distributors, tested on cert requests and bench tickets you already closed.

For independent distributors selling filler metals, welding equipment, hardgoods and safety products to fabricators and plants. Start with filler metal certificate requests or with welding equipment repair quotes. Either one runs as a free AI proof of concept on copies of 20 to 30 requests or tickets your branches have finished. Nobody logs in to your ERP, and no live order or ticket is touched. Your reviewer, the person at the branch who knows that work best, decides whether it passed.

Book a proof-of-concept call30 minutes with Rob
Welding supply proof of conceptSettled up front
First job
Filler metal certificate requests, or repair quotes
You send
Copies of 20 to 30 closed requests or tickets, after the NDA
System access
None: no ERP, ticket system or maker's portal
Never
A filler metal recommended, a certificate attested, a warranty call made
Your reviewer
Named by the owner before day one
Left out
Defense and aerospace work
Price
A range first, fixed before you sign

// Jobs we would test

What lands on a welding supply branch after the sale

Certs or repairs first
One job at a time

// Why these two first

The maker holds the paper, and the branch has to go get it

The classification on the box is the maker's own word. One filler metal maker's guide to product approvals says an AWS classification on the label is a promise from the manufacturer, and that AWS itself doesn't inspect or witness the testing. The same guide says the engineer of record or a certified welding engineer is usually the one who obtains a certificate of conformance. That request often works its way back through the fabricator to the branch that sold the wire, after the order has long since closed.

Finding the document is half the work. One maker runs a public search that returns a Certified Material Test Report when you type in a lot number, for a named list of its product families, and warns that a lot written with a backslash and a year has to be entered with an underscore. Other products and other makers go through other routes. Your branch's closed requests show how your people really track each one down, which makes them a fair test.

One branch, three federal codes. The 2022 NAICS index files welding supplies under 423840, pulls welding gases out to 424690, and puts welding machinery and equipment under 423830. Gas paperwork runs on cylinders and customers, a separate job of its own. A certificate follows a lot and a repair follows a serial number, and both end in a record you can check afterward.

Repairs get sold right next to rod. Mesa Unified School District #4 in Arizona wrote one solicitation for welding supplies, gases, equipment and repairs, for its operations department and the welding classes at six high schools. One part of the bid covers gases; the other covers welding rods, goggles, aprons, helmets, gloves and repairs. A school system in Inverness, Florida asked for firm unit prices on listed items and a percentage mark-up over cost, or a discount off list, on anything else. A single account can bring your branch a rod order, a bid and a broken machine in the same month.

The bench is often where a warranty claim starts. One large maker's warranty page counts more than 800 authorized service distributors worldwide. OSHA's arc welding rule, 29 CFR 1910.254(d)(9)(i), takes equipment out of use once a defect is reported, until its safety has been assured, and leaves repairs to qualified personnel. A machine on your bench is a machine someone isn't welding with, and your quote is the thing they're waiting on.

One limit covers both jobs. The proof of concept never touches your ERP, a live order or a live ticket. It never recommends a filler metal, attests to a certificate or decides whether a repair is covered. A qualified person at the branch sends every certificate, and a service manager approves every quote. Codes and rules are named here so your reviewer can follow the thinking, not as legal or engineering advice.

// How the test runs

Three steps from a closed file to a live month

  1. Step 01

    Name the job and the person who judges it

    The owner picks one job and the reviewer, often an inside sales lead or branch manager for certificates, or the service manager for repair quotes. The success criteria go in writing, you get a price range for the live job, and the NDA is signed, all before a single file leaves.

  2. Step 02

    Run it on files your branches finished

    Send 20 to 30 closed cert requests with the pick tickets, POs and makers' documents behind them, or 20 to 30 repair tickets with the quotes that followed. We call it the sandbox: a free AI proof of concept on your own past work. If a file has to stay in your building, your reviewer helps us build a look-alike.

  3. Step 03

    After a yes, new work for about 30 days

    The same job runs on new requests or tickets for about 30 days, and someone at the branch approves each item before it reaches a customer or posts anywhere. Any further job is a separate decision at its own price.

Priced per job. You get a range before the proof of concept and a fixed price before you sign.

On the call Rob sets the range from three counts: certificate requests each month, tickets through the bench, and how many makers' paperwork your files hold.

// Questions

What welding supply owners ask first

Does the test need our ERP or our repair ticket system?
No. It works from copies and exports: customer requests, POs, pick tickets, packing slips, makers' documents, repair tickets and the quotes that followed. Nobody signs in to your ERP, your ticket system or a maker's portal.
Will the AI tell a customer which filler metal to use?
No. Choosing a filler metal belongs to your customer's engineer and welding procedure, and to the people at your branch who advise them. The test reads paperwork on what already shipped and recommends nothing.
We carry several makers' wire and rod. Is that a problem?
It's the reason to test on your own files. Each maker's certificate looks different, and one maker's online lookup doesn't reach another's products. Send the variety you really handle, and anything the test can't place goes to your reviewer marked as unplaced.
Do you decide whether a repair falls under warranty?
No. The draft carries warranty status the way your ticket states it and flags what the ticket leaves unclear. Coverage is settled by your service manager and, where a claim is involved, by the maker or its authorized facility.
We also fill and rent cylinders. Does that belong in this test?
Not in the same one. Cylinder rental billing and gas certificates run on different records, so each would be its own job, tested separately and priced separately. This page starts with the hardgoods and repair side of the branch.
Is any of this legal or engineering advice?
No. Specifications, codes and OSHA paragraphs appear so your reviewer can see what a draft was reading. Your customer's engineer, your qualified staff and your counsel decide what applies.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Bring the cert request your counter chased longest.

Thirty minutes with Rob about your branches, your role, the job you'd test first and roughly how many cert requests or repair tickets cross a desk each month. Requests, tickets and certificates stay with you until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
  • Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
  • 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.