// AI for habitational insurance agencies
AI for habitational insurance agencies, tested first on building schedules your desk already reconciled.
For commercial lines agencies that write apartment buildings, condominium associations and similar multi-unit property as commercial risks. Start with statement of values updates or with loss control recommendation files. Either one becomes a free AI proof of concept on copies of 20 to 30 accounts your team has closed. Your reviewer, the account manager who knows that work best, compares each draft with what your team actually sent and decides whether it passed.
- First job
- Statement of values updates, or loss control files
- From you
- 20 to 30 closed accounts, copied after the NDA
- Tenant data
- Names and rent amounts removed before a rent roll moves
- Never touched
- Agency system, carrier portals, live policies, live submissions
- Never decided
- Coverage, a building's value, a carrier reply, a bind
- Price
- Per job, with a range up front
// Jobs we would test
Work that sits between the building list and the carrier
Statement of values updates
An insured's statement of values reconciled against the rent roll, the building list and the last appraisal: address, construction class, year built, unit count, square footage, roof, electrical and plumbing update dates, sprinkler status. Every gap goes on a list for your account manager.
See the statement of values pageLoss control recommendation files
A carrier's loss control recommendations tracked against the insured's replies: each recommendation as written, the building it applies to, the due date, the documents received and what is still open, in front of your account manager before the carrier's deadline.
See the recommendation files pageHabitational supplementals
A carrier's supplemental application filled in draft from the schedule, photos and update records, with every question the file cannot answer marked for whoever is placing the account.
Lender insurance reviews
A lender's insurance requirements on an apartment loan read against the policy and the schedule, with anything that doesn't line up listed for your account manager to take up.
// Why these two first
The building list is where the insured, the carrier and the lender have to agree
Each closed account already holds its own answer. At renewal, someone on your desk took last year's statement of values, the owner's building list and whatever came in from the property manager, and worked out what changed. When a carrier's loss control report arrived, someone logged what it asked for and chased the replies. The schedule that went out and the file that closed both sit in the account folder, so your reviewer can lay each AI draft beside them, building by building.
The schedule has readers outside your agency. Fannie Mae's Multifamily Guide, in the version effective October 26, 2026, calls a Schedule of Values the list of insurable values a borrower gives an insurer for every property under a policy. Section 501.01C has the lender review and analyze that list, along with geographic concentration, for any blanket policy, and record its analysis in the servicing file. Section 501.01A then lists the schedule among the policy documents a lender submits within five business days after the book-entry date. Freddie Mac's Chapter 31, in its October 2026 update, names what else a lender may gather on a blanket limit: property addresses, the number of buildings and stories, each building's insurable value, business income or rental value, and business personal property.
Public owners post what a schedule has to hold. The Clarion County Housing and Redevelopment Authority's 2026 insurance request in Pennsylvania gives each property an address, a unit count and an insurable value, and describes construction in a sentence: two-story frame buildings with vinyl siding, built in October 1980. Its values were still to be determined, with an appraisal reporting by March 2026. Someone has to turn that sentence into a construction class and that date into an age. Back in 2019, a bidder on the San Antonio Housing Authority's broker contract asked for a schedule of values spreadsheet listing all addresses, insurable values, year built and rehab dates, and was told the list would go to whoever won.
Some buildings carry a statutory calendar. Florida's section 553.899 calls for a milestone inspection on any building of three or more habitable stories held in whole or part as a condominium or cooperative. The first is due by December 31 of the year the building turns 30, with a local option to start at 25, and every 10 years after. Phase one is a licensed architect's or engineer's visual examination; phase two follows only if phase one finds substantial structural deterioration. The association gets a sealed copy of the report and a separate summary, papers that can reach your desk in the same season as a carrier's recommendations.
Two property forms sit under this book. ISO's Condominium Association Coverage Form, CP 00 17, covers buildings and personal property an association owns, while its Building and Personal Property Coverage Form, CP 00 10, is the key direct damage commercial property form. An agency that writes both reads a building list with two sets of questions in mind, so a fair sample carries some of each.
One limit covers both jobs. Commercial lines only: apartment and condominium buildings. The proof of concept works on copies and never touches your agency management system, a carrier portal, a live policy or a live submission. It never decides coverage, sets a building's value, answers a carrier or binds anything. Every call and every reply belongs to a licensed person on your staff. The rules named here are short summaries, not legal or insurance advice.
// How the test runs
Three steps, on accounts you have already renewed
- Step 01
Choose the job, name the reviewer
The owner names the reviewer, usually whoever builds the most schedules or runs the carrier follow-up. Before a single account is copied, the success criteria are in writing, you hold a price range for the live job and the NDA is signed.
- Step 02
Run it on closed accounts
Copies of 20 to 30 closed renewals or closed recommendation letters go through that one job. The sandbox, as we call this free AI proof of concept, stays on work your desk has already finished. If a file can't leave the office, we build a look-alike with your reviewer.
- Step 03
About 30 days on new accounts
After a yes, incoming renewals or carrier letters run through the same job for about 30 days, and a licensed person approves each item before it goes anywhere. A second job, if you want one, is chosen and priced separately, and monthly support follows.
Priced per job. You get a range before the proof of concept and a fixed price before you sign.
Rob sets the range on the call from three counts: apartment and condominium renewals closed each month, buildings on a typical schedule, and carrier letters open at any one time.
// Questions
What habitational account leads ask first
Does the test log in to our agency system or a carrier's site?
Will the AI put a value on a building?
What about tenant names on a rent roll?
We write apartment owners and condominium associations. Can one sample hold both?
Our book is mostly small garden apartments. Is that too plain for this?
Do these pages tell us what a statute requires of an insured?

Rob Eason, founder
// Book a proof of concept call
Your last renewal season is the test.
A 30-minute call with Rob Eason about your agency, your part in it, the job you'd test first and how many apartment and condominium renewals your desk closes in a month. Schedules, rent rolls and carrier letters stay with you until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
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- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
