30-min call with RobBook a proof-of-concept call
Job 01 · Renewal desk

// Habitational insurance agencies · Statement of values updates

Statement of values updates, reconciled against the rent roll, the building list and the last appraisal.

Before an apartment or condominium account goes to market, someone on your desk works out what changed on the schedule. In a free AI proof of concept, AI reconciles each building line against the insured's rent roll, building list and last appraisal, using copies of 20 to 30 renewals you have closed, and lists every gap for your account manager. Your reviewer, the person who knows those schedules best, compares each draft with the one your team sent.

Book a proof-of-concept call30 minutes with Rob
Closed renewals
20 to 30
Building values set
None
Carriers contacted
None

// The one job

From last year's schedule to a draft that shows its sources

The insured sends back last year's statement of values with a few changes, or the property manager sends a new building list that uses other names for the same buildings. Someone then checks it line by line against the rent roll and the last appraisal: address, construction class, year built, unit count, square footage, roof, electrical and plumbing update dates, sprinkler status. Buildings get added, sold, merged or renamed in between.

For the test, AI reads copies of those documents and drafts a reconciled schedule for each closed renewal: every field with the source it came from, every place two sources disagree, and every field no source supports. It fills nothing in by inference and sets no value. Your reviewer sets each draft beside the schedule that actually went to the carrier.

Insured's scheduleAs returned
Address
Year built
Units
Sq ft
BuildingClassValue
Illustration, not a real schedule
Reconciled against
rent roll and appraisal
Reconciled draftFor review
Roof updated
Wiring updated
Plumbing updated
Sprinkler status
FieldSourceGap
Made-up draft, for illustration

// What makes it hard

Why one building line needs four documents

The construction class is rarely written where you need it. ISO's codes turn on walls, floors and roof, so brick veneer over wood is still Code 1 frame, and modified fire resistive stops where a two-hour rating begins. A Texas State Office of Risk Management sheet maps those codes to building code types: Types IIIA, IIIB and IV all land in ISO 2, and metal siding fixed to wood members makes the building Type VB, which is frame. When one document gives a building code type and another uses an appraiser's own words, the draft quotes each source and marks the conflict. It picks no class.

Update dates hide inside single boxes. One insurer's building update supplemental, its 01-23 edition, asks whether wiring was fully updated and in what year, then the age of the oldest wiring still in the building and how much of it is that old, whether Federal Pacific or Stab-lok equipment is present, how much is aluminum or knob and tube, what share of water pipe is copper, PVC, galvanized steel or lead, and how many roof layers exist, with four recent photos, two inside and two outside. Another insurer's habitational supplemental wants the year built of the oldest building and a sprinkler answer of all units, common areas only or no. A complex built in three phases has one truth per building and one box on the form, so the draft holds these fields line by line, with the invoice or letter behind each date.

Every value has a source, and the sources differ. Section 501.01B of Fannie Mae's Multifamily Guide accepts the appraisal or other reliable sources for estimated insurable value, listing the insurer's own estimate, an appraiser's figure, a reputable commercial contractor and a specialist vendor, and Section 501.01A lets roof coverage sit on an actual cash basis while the rest is on replacement cost. Freddie Mac's Chapter 31 calls insurable value an estimate of the most it would take to replace, repair or reproduce a property, land excluded, and says using the insurer's own estimate helps reduce disagreements about coverage if a claim is filed. HUD's 1983 Mortgagee Letter 83-24 starts from the insurable value on Form HUD-92329, the Property Insurance Schedule, and accepts a yearly update for construction costs by the mortgagor, the insurance agent or the mortgagee, using a recognized building cost index. Each draft line names whose number it is and how old.

A condominium schedule starts with who insures what. Florida's section 718.111(11) says an association's replacement cost must be determined at least once every three years and may rest on an independent insurance appraisal or an update of one. It also says the association's policy leaves out floor, wall and ceiling coverings, electrical fixtures, appliances, water heaters, water filters, built-in cabinets, countertops and window treatments inside a unit and serving only that unit, which fall to the unit owner. So the appraisal date is a field, and the draft notes what an appraisal says it left out. Section 718.112(2)(n) lets the owners of a high-rise condominium vote to forgo the sprinkler or engineered life safety retrofit, and that vote takes effect when a certificate is recorded in the county's public records, so the file behind a line saying no sprinklers may be a recorded document. These are short summaries, not legal or insurance advice.

Wind and blanket limits add their own paper. In Florida, Citizens' Building Type II and III Mitigation Inspection Form covers buildings of four to six stories and of seven or more when an applicant in its Commercial Residential program seeks mitigation credits. It asks for the roof covering's date of installation, a terrain exposure category for each location and a photo of each attribute claimed, and stays valid for up to five years if nothing material changes. Its FBC Equivalent roof covering level accepts asphalt on a flat roof only if that covering is 10 years old or less, so the date belongs next to the roof line. The ACORD form titled Statement of Values is the ACORD 139; one agency system's help page says it creates that form only when the Blanket option, not Premise, is selected for premises information. Your reviewer checks whether the draft caught the building that moved, the date that doesn't match and the field nobody can support.

// What you send

Renewals your team has already closed

Copies only
Tenant details removed
01

20 to 30 closed renewals

For each, the schedule as the insured returned it and the final one your desk sent to market. Mix apartment owners and condominium associations, with at least one portfolio on blanket limits if your book has them.

02

The source documents

The rent roll, the owner's building list, the last appraisal or replacement cost report, and whatever update evidence the file holds: roofing invoices, electricians' letters, inspection forms.

03

Tenant details taken out

Rent rolls come with tenant names, contact details and rent amounts blacked out. Unit numbers, unit types and occupancy are all this job reads.

04

Nothing before the NDA

Once the NDA is signed, send copies by whatever route your agency prefers. We never sign in to your agency management system, a carrier portal or a valuation tool.

// Before it starts

Settled before any schedule is copied

Whoever owns the agency agrees these in writing first.

Terms for the schedule testAgreed up front
Your reviewer
The owner's choice, often the account manager who builds the most schedules
Success criteria
In writing: which fields must match, and how a gap gets reported
Accounts
Picked by your reviewer: apartment owners and condominium associations
Who decides
Your licensed staff: every value, class and update date
Price
A range for the live month, given before the first schedule is copied
NDA
Signed before the first rent roll moves

// How the test is judged

Your final schedule beside each draft

Renewal by renewal
building by building
Across the same 20 to 30 renewalsWhat your team sentDraft from the test
Buildings added, sold, merged or renamed since last yearFilled in on your renewalsFilled in on your renewals
Address, year built, unit count and square footage on each lineFilled in on your renewalsFilled in on your renewals
Construction class, with the source it came fromFilled in on your renewalsFilled in on your renewals
Roof, electrical and plumbing update datesFilled in on your renewalsFilled in on your renewals
Sprinkler status by buildingFilled in on your renewalsFilled in on your renewals
Where each value came from, and how old that source isFilled in on your renewalsFilled in on your renewals
Gaps listed for the account managerFilled in on your renewalsFilled in on your renewals
Time from a returned schedule to a draft ready to checkFilled in on your renewalsFilled in on your renewals
Empty on purpose. Nothing here gets filled until your own closed renewals have been run.Your reviewer scores each line and makes the call.

// After a yes

A month of live renewals

If your reviewer says yes, statements of values arriving for new renewals get the same reconciliation for about 30 days.

A licensed person approves each schedule before it goes to a carrier, and your desk sends it the way it does today.

Whether a second job follows is your decision, at its own price, with monthly support after that.

// Possible next jobs

After the schedule, if you choose

Ranked, not promised
Each priced alone
  1. 01

    Loss control recommendation files

    Each carrier recommendation tracked against the insured's replies, with what is still open listed before the deadline.

    Next
  2. 02

    Habitational supplementals

    A carrier's supplemental application filled in draft from the reconciled schedule, with unanswered questions marked.

    Then
  3. 03

    Lender insurance reviews

    A lender's insurance requirements on an apartment loan read against the policy and the schedule.

    After that

// One hard limit

No building's value is set by the AI.

Every value, construction class and update date on a schedule is for your licensed staff and the insured to settle. The test never touches your agency management system, a carrier portal, a live policy or a live submission. It never decides coverage, never answers a carrier and binds nothing. A licensed person on your staff settles each point and sends whatever leaves the agency.

Priced per job. You get a range before the proof of concept and a fixed price before you sign.

Rob gives the range on the call, once he knows how many renewals your desk closes in a month and roughly how many buildings a typical schedule carries.

// Questions

Schedule questions

Our insureds send spreadsheets, PDFs and property manager exports. Does that matter?
That is what the test is for. Send them as they arrived. The draft keeps each source separate and cites it, and a column it can't place gets listed rather than guessed.
Can the draft assign an ISO construction class from an appraisal?
It quotes what each document says and marks any conflict, such as frame on one page and masonry on another. Assigning the class stays with your account manager.
Does it estimate replacement cost?
No. It reports the figure each source gives and how old that source is. If your agency uses a valuation tool, send a copy of its report; the test never logs in to one.
Does this work for a portfolio on blanket limits?
Yes, if a few closed portfolio renewals are in the sample. Buildings come and go during a term, and the draft reports additions and sales the sources show. Whether the blanket still fits is for your licensed staff.
What if an update date simply isn't in the file?
The draft says so. A roof line with no invoice, permit or inspection behind it goes on the gap list for your account manager to take up with the insured.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Start with last season's renewal schedules.

Half an hour with Rob on your agency, your part in it, how many apartment and condominium renewals you close in a month and how large a typical schedule runs. Schedules, rent rolls and appraisals stay with you until the NDA is signed.

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