30-min call with RobBook a proof-of-concept call
Forwarders and customs brokers

// For freight forwarders and licensed customs brokers

AI for freight forwarding and customs brokerage, tested on entries your brokers already filed.

For forwarders, NVOCCs and brokerages that move goods across borders and clear them for importers. Start with the paperwork behind every entry: the commercial invoice and packing list drafted into entry summary lines for your licensed broker to classify, value and sign. It runs on copies of 20 to 30 entries you already filed, and nothing connects to ACE or the software you file through.

Book a proof-of-concept call30 minutes with Rob
Forwarding proof of conceptCopies only
First job
Entry lines drafted from the invoice and packing list
You send
Copies of 20 to 30 filed entries, after the NDA
Access needed
None: no ACE, ABI software or carrier portal
Classification
Always your licensed broker's call
Filings
None: no entry, ISF or EEI is filed
Price
Per job, with a range up front

// Why entries first

A filed entry is already graded

Every entry your brokerage filed left a complete record: the supplier's invoice and packing list as they arrived, the bill of lading or air waybill, and the entry summary that went to CBP, with any correction made after it. The rules keep that record within reach. Under 19 CFR 111.23, a licensed broker keeps those records for at least five years after the date of entry, and powers of attorney until they are revoked. So the answer key exists before the test starts, and your reviewer, the licensed broker who knows your importers' entries best, sets each draft line beside the line your team filed.

The work already runs through a licensed person. Section 111.28 requires the licensed brokers in a brokerage to exercise responsible supervision and control over its customs business, and the factors CBP may weigh include the training and written instructions employees get, the reject rate on transactions, whether staff can reach current editions of the HTSUS and CBP issuances, and how often a licensed broker audits and reviews what employees prepared. An AI draft is one more piece of work under that review. It changes who keys the first version, not who answers for the entry.

Forwarding and brokerage share a file, not a license. The Federal Maritime Commission's rules at 46 CFR 515.2 define an ocean freight forwarder as one that dispatches shipments from the United States, books space for shippers and processes the documents, and an NVOCC as a common carrier that runs no vessels and acts as a shipper toward the ocean carrier. Customs business stays with the broker: 19 CFR 111.36 lets a broker pay a forwarder for referring brokerage work only if the importer learns the broker's name in advance, and the broker signs the customs power of attorney directly with the importer of record, never through the forwarder. If you forward without a license, start with the letter of credit job, which is export paperwork your own desk prepares.

The entry also makes a cleaner test than the earlier filings. On ocean shipments, ISF data reaches CBP no later than 24 hours before the cargo is laden at the foreign port, and 19 CFR 149.2 lets the manufacturer, ship-to party, country of origin and HTSUS number start as best available data and be updated before arrival. The entry summary follows, at the latest, within 10 working days after entry under 19 CFR 142.12, built from the commercial invoice. That makes the entry summary the stronger answer key, and the ISF stays out of the test.

Copies arrive under an NDA, with importer numbers, bank details and payment records blacked out. The proof of concept never classifies goods: it suggests, and your licensed broker decides. It never files or transmits an entry, an ISF or any other filing, never decides value, origin or admissibility, never contacts an importer, a carrier or CBP, and works only on copies. A licensed customs broker decides and signs. Nothing on these pages is legal advice.

// How the proof of concept runs

One job, judged by your own broker

  1. Step 01

    Copies of entries you filed

    After the NDA, your team pulls 20 to 30 shipments for one job: invoices, packing lists and transport documents with the entry summary that went in, or for the export job, the credits and the documents presented under them. We call this the sandbox: a free test that runs on your own paperwork. No one logs in to ACE, your ABI software or a carrier portal, and shipments that can't leave the office become look-alikes your reviewer checks.

  2. Step 02

    A licensed broker makes the call

    The owner names the reviewer, a licensed broker for entry work or your documentation lead for export work, and signs off on written success criteria first. You also leave with a price range for running the job live. The reviewer scores each draft against what your team actually filed or presented, and that judgment settles it.

  3. Step 03

    About 30 days on new shipments

    After a yes, the same job runs on new shipments for about 30 days. Your licensed broker reviews and transmits every entry through your own system, and nothing reaches an importer, a carrier, a bank or CBP from us.

Priced per job: a range before the proof of concept, a fixed price before you sign.

You hear the range on the call, once we know how many entries and export shipments cross your desk in a typical month.

// Questions

What forwarders and brokers ask

Do you need access to ACE or our ABI software?
No. The test works on copies you send and never logs in to ACE, a carrier or terminal portal, or the system you file through, whichever product from CBP's list of ABI software vendors you use. The filing system comes into play only during the live month after a yes, and even then your broker transmits every entry.
Is the AI acting as our customs broker?
No. It prepares drafts from copies, much like an entry writer's first version. Your licensed broker classifies, values, signs and transmits, and reviews the drafts the way they review any employee's work today.
We forward but don't hold a customs license. Does this fit?
Yes. Start with the letter of credit documents, the export paperwork a forwarder prepares and sends to the bank. The entry job needs a licensed broker as its reviewer, so it fits forwarders that hold a license or run a brokerage of their own.
Do you prepare ISF or EEI filings?
No. ISF and EEI data never leave your systems, and the proof of concept files nothing with CBP, the Census Bureau or anyone else. It reads copies and writes drafts that stay with your team.
Our suppliers' invoices are messy. Is that a problem?
Send them as they came: scanned, in mixed currencies, with pages out of order. A test on tidy examples proves little. The draft lists each gap as a question for your broker instead of filling it in.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Your filed entries are the answer key.

A 30-minute call with Rob Eason. The booking form asks for your company and role, which job you want tested, and roughly how many entries or export shipments you handle in a month. Hold back every invoice and entry until both sides have signed the NDA.

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