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Job 02 · Pricing and rebates

// Electrical distributors · SPA claims

Ship and debit claims for electrical distributors, drafted for your analyst to check.

You bought at into-stock cost, sold at the special price, and now the difference has to be claimed, line by line, in each manufacturer's format. In a free AI proof of concept, AI drafts the claims for 20 to 30 SPA sales your team already claimed, matched to the agreement, with missing backup flagged. Your reviewer, the rebate analyst who knows these agreements best, compares each draft with the claim that was filed and the manufacturer's reply.

Book a proof-of-concept call30 minutes with Rob
Claims tested
20 to 30, already filed
Sent to manufacturers
None
Signed first
An NDA

// The one job

From a shipped invoice to a claim ready to check

Today someone pulls every invoice line sold on special pricing, finds the agreement it fell under, confirms the end user, dates and catalog number, works out the cost difference at the right pricing unit, and keys or uploads the claim in that manufacturer's template.

For the test, AI does the matching and drafts each claim line with its agreement number, end user, quantity, costs and amount due, plus a list of the backup that is missing. Your analyst checks it. Nothing is filed, uploaded or deducted.

Sales invoiceShipped from stock
End user
Invoice date
Ship-to
Job
Catalog no.QtySell price
Made-up example invoice
Matched to the SPA
for your analyst
Claim lineDraft
SPA no.
End user code
Effective dates
Backup
Catalog no.Into-stock vs SPAAmount due
Made-up example claim

// The hard parts

Why SPA claims get short-paid

You pay full price first. Under ship and debit, the manufacturer bills you at into-stock cost and pays the difference only after you sell. ABB's published Canadian SPA policy says it plainly: shipments are billed at normal into-stock pricing, SPA discounts can't be deducted from those bills, and a claim is based on shipments to the listed end user after the material leaves your stock. Taking the credit as a deduction before the credit note arrives breaks that policy.

A clean claim needs a dozen facts from four places. ABB's list: quote number, a six-digit end user code, end user name, your invoice number and date to that end user, catalog number, quantity sold, purchased cost, pricing unit of measure, amount due, and both account numbers. The agreement supplies some, your sales invoice some, and your purchase history and the manufacturer's account setup the rest. The draft shows where every value came from.

Most denials are rule checks. The same policy denies a claim filed more than 90 days after the sale, a sale outside the SPA's effective dates, a product the SPA doesn't cover, a claim sent before the manufacturer authorized the end customer, material bought on a project quote or a promotion, and factory-assembled items. Claimed quantity can't exceed the manufacturer's stock shipments to that location, counted over two years. Each check runs on every drafted line, and a failure is marked with the rule it broke.

The paperwork may be EDI. An agreement can arrive as an X12 845 price authorization, a claim can go out as an 844 product transfer account adjustment, and the answer comes back as an 849. In Infor's SX.e, the SM Rebate Report moves vendor rebates from the Invoice stage to the Printed stage and numbers each claim, per vendor or one per sales invoice, and returns show up as negative amounts. Replies land in PD Rebate Reconciliation Entry, where each line is disputed or reconciled. Your reviewer checks that every return was netted against the claim it reverses.

Every manufacturer is different. Electrical Trends has noted that each manufacturer runs its own process, rules and terminology, and that SPAs can be written for one customer, a customer class or a vertical market. ABB takes revision requests within 60 days of processing; others set their own windows. So the success criteria list each manufacturer's rules from its own policy, and your reviewer, usually the rebate or pricing analyst, scores each draft against the claim you filed and what the manufacturer paid.

// What you send

Claim files from your pricing desk

Copies and exports
No portal logins
01

20 to 30 filed claims

Claims your team already submitted, with the invoices behind them and each manufacturer's reply: paid, short-paid or rejected. Include more than one manufacturer.

02

The agreements

The SPA documents, emails or 845 files those claims used, with end user codes, projects, catalog numbers, quantities and effective dates.

03

Cost and sales exports

Purchase history at into-stock cost for the claimed items, the sales invoice lines for the same period, and any returns.

04

Each manufacturer's rules, after an NDA

Their claim policy and template, sent once the NDA is signed. We never log in to a manufacturer portal. If files can't leave, we build look-alikes with your reviewer.

// Before it starts

Agreed before the first claim file

Claims are money owed to you, so the owner settles how they are judged first.

Claim test termsOwner signs off
Your reviewer
Named by the owner, usually the rebate or pricing analyst
Success criteria
Written and agreed: agreement matches, amounts, and backup flagged
Sample
Picked by your reviewer, rejected and short-paid claims included
Off limits
Filing claims, portal uploads and deductions
Price
A range for running claims live
NDA
Signed before any agreement or cost file

// How it's judged

Each drafted claim beside the one you filed

Line by line
Against the manufacturer's reply
On the same 20 to 30 claimsWhat your team filedThe AI draft
Invoice lines that belonged on a claim, and ones that didn'tScored on your claimsScored on your claims
Agreement matched: end user or project, catalog number, datesScored on your claimsScored on your claims
Into-stock and SPA cost at the right pricing unitScored on your claimsScored on your claims
Amount due on each lineScored on your claimsScored on your claims
Returns netted against the claims they reverseScored on your claimsScored on your claims
Lines past a filing window or outside the SPA, flaggedScored on your claimsScored on your claims
Missing backup listed, item by itemScored on your claimsScored on your claims
Blank until it runs. Nothing appears in these cells until your own claims have been through the test.Your analyst scores each line, and that score decides it.

// After a yes

About 30 days on new SPA sales

When your reviewer says yes against the success criteria, the job runs on new SPA sales for about 30 days.

Each drafted claim waits for your analyst, who checks it and decides whether to file. Only your team uploads, sends or deducts anything.

That month of live claims is priced as a fixed figure before you sign. Whatever comes after it is decided and priced separately.

// What could come next

Jobs that could follow, ranked

Possibilities to test
One job at a time
  1. 01

    Manufacturer replies

    849 files, credit memos and remittances matched to each claim, with short pays and rejections drafted as disputes for your analyst.

    Next
  2. 02

    Missed claims

    Invoice lines that fit an active SPA but were never claimed, listed while they are still inside the filing window.

    Then
  3. 03

    Expiring agreements

    SPAs nearing their end date listed with recent volume, so a salesperson can ask the manufacturer to renew.

    After that
  4. 04

    Contractor POs

    Sales orders drafted with the quote or SPA reference already on the line, so the claim starts clean.

    Also open

// One hard limit

It never submits a claim to a manufacturer.

The proof of concept drafts claims and lists missing backup. It never files a claim, uploads to a portal, sends an EDI file, contacts a manufacturer or agent, or takes a deduction. In a live run, your analyst approves and files every claim.

SPA claims are priced as a job of their own: a range up front, a fixed price before you sign.

What sets the range: how many SPA lines you claim in a month, how many manufacturers you claim from, and how each one takes claims.

// Questions

What rebate analysts ask

Will it file claims for us?
No. Every claim is drafted for your analyst, who checks it and decides whether to file. The AI never uploads to a manufacturer portal, sends EDI or takes a deduction, in the test or in a live run.
Our agreements arrive as PDFs, emails and 845 files. Can it read all of them?
The test works from copies of each kind. Every drafted line names the agreement it used, with the end user or project, catalog numbers and dates it read, so your reviewer can check the match.
Can it find claims we missed?
The test is scored against claims you filed. If you also send the invoice lines for the same period, the draft can list sales that seem to fit an active SPA but were never claimed, for your analyst to confirm.
Each manufacturer has its own rules. How does it keep them straight?
Each manufacturer's policy and claim template go into the success criteria before the test starts. The draft applies those rules to that manufacturer's lines only, and names the rule behind every flag.
Do we need EDI or a rebate module in our ERP?
No. The test runs on exports and copies. If you already send 844 files or use a rebate module, the live run is scoped around it and priced before you sign.
Rob Eason

Rob Eason, founder

// Book a call with Rob

Bring last quarter's claim file.

Thirty minutes with Rob. He asks for your company and role, the job you'd test, and roughly how many SPA lines you claim in a month. Hold agreements and cost files until the NDA is signed.

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