// Workers comp agencies · Premium audit prep
Workers comp premium audit files, assembled for your account manager before the auditor calls.
The insurer's auditor wants payroll by class, the officers, the subs and proof of their coverage. This tests whether AI can draft that file from a client's quarterly payroll reports, general ledger exports and certificates, on copies of 20 to 30 audits your team already prepared. Your reviewer, the account manager who knows audits best, holds each draft against the file your team built.
- Past audits
- 20 to 30
- Class codes decided
- None
- Audits disputed
- None
// The one job
A client's records come in. A draft audit prep file goes to your account manager.
Today an account manager collects the quarterly payroll reports, the ledger export and a folder of certificates, then sets them against the information page, where each class code sits with its estimated remuneration. Someone totals payroll by class, hunts for subcontractors paid with no proof of coverage, and notes whatever the auditor is likely to raise.
In the proof of concept, AI takes that first pass on copies. It drafts the prep file: payroll by class against the estimate, subcontractors with no certificate on file, overtime and officer items to look at, and the mismatches for your account manager to review. It speaks to nobody. Your reviewer compares each draft with the file your team actually assembled.
codes and estimates
// What makes it hard
Where the payroll reports and the policy stop agreeing
The record list comes from the policy. Part Five lets the insurer examine ledgers, journals, vouchers, contracts, tax reports, payroll and disbursement records. Alaska's Division of Insurance spelled out in Bulletin B 15-08 what that can mean: IRS Form 941, Forms 1099 and 1096, W-2 or W-3, the state's quarterly unemployment contribution report, the payroll ledger, certified payroll reports, the latest general liability audit, and a list of vendors and subcontractors with amounts paid and their certificates. Bank statements, Schedule C and Form 1120 come up only in unique circumstances. The draft ties each quarter's report to the ledger and names any record it never saw.
Overtime and split duties live or die on the records. North Carolina's Basic Manual excludes the extra pay for overtime where the books show it separately by employee and in summary by class; overtime booked as one combined figure at time and a half loses one third of that figure instead. A night shift premium stays in, and hours past 40 at straight time have no extra pay to exclude. The same manual divides one person's payroll across codes only when records show actual time in each, says estimates and percentages don't count, and sends the whole payroll to the highest rated class otherwise. Oregon's rule 836-042-0060 wants a time basis, a description of duties and original entries such as time cards or daily logs. Clerical 8810 and outside sales 8742 can't be split at all. Rules vary by state, so the draft marks each item and leaves the treatment to your account manager.
A sub with no proof changes your client's payroll. Rule 2-H of that manual charges additional premium for each subcontractor without evidence of coverage, figured from the sub's own payroll records when they are complete and otherwise from the subcontracted price, with minimum shares that differ for equipment with operators, labor and material, labor only, and piecework. The code is the one those workers would carry as your client's own employees, and the client's mod applies. What counts as proof varies too. New York's Department of Labor, on its handout SH 439 (May 2024), accepts only forms C-105.2, U-26.3, SI-12, GSI-12, GSI-105.2 and CE-200, and says it does not take ACORD forms. So the draft names each sub's form and sets its dates against the dates paid.
Officers have their own arithmetic. Under the same manual an executive officer's payroll sits between a minimum and a maximum in the state's values, prorated by weeks for someone who held office part of the term, and an officer with no salary drawn or credited is carried at the minimum. Officers who regularly do a foreperson's work go to the governing class. In North Carolina an officer opts out through endorsement WC 00 03 08, while Pennsylvania has its own executive officer exception, forms LIBC-509 and LIBC-513. The draft reports what the policy shows and lists each officer item without a name unless your reviewer agrees otherwise.
What your reviewer will watch for. A quarter that doesn't tie to the ledger. A certificate that lapsed before the last payment. A contract labor account in the ledger with no matching sub on the list. Davis-Bacon wages kept apart from payments into a qualified third-party trust, since the manual counts the first as payroll and leaves the second out. These are examples, not legal or coverage advice, and the draft never picks which rule applies.
// What you send
Audits your account managers already prepared
20 to 30 closed audits
Comp accounts whose audit is finished, across contractors, manufacturers and other employers. Include one with many subs, one with heavy overtime, one where an officer changed and one that had a class added mid-term.
What each file was built from
Quarterly payroll reports, general ledger exports, certificates, the information page and any endorsements, as they reached your desk.
The file your team built
Your prep sheet or notes, the questions you put to the client, and the auditor's final statement where you have it. Together they make the answer key.
NDA first, then people taken out
The NDA is signed before any record moves, and nobody here signs in to your agency management system, a carrier portal or a payroll service. Employee names and personal data stay out; if your reviewer agrees a register has to come in, it arrives redacted or rebuilt with look-alike records.
// Before it starts
Settled before the first audit file moves
The owner signs off on four points in writing.
- Reviewer
- The owner's pick, often the account manager who preps the most contractor audits
- Success criteria
- Which totals must tie, which subs and officer items the draft has to catch
- Sample
- Your reviewer's choice of closed audits across class codes and states
- Price
- A range for the live month, before any file moves
// How the test is judged
Your team's file next to each draft
| On the same 20 to 30 audits | Your team's file | The AI draft |
|---|---|---|
| Payroll by class code, against the estimate | Filled in on your audits | Filled in on your audits |
| Quarterly reports tied to the ledger | Filled in on your audits | Filled in on your audits |
| Subcontractors with no certificate on file | Filled in on your audits | Filled in on your audits |
| Certificate dates set against dates paid | Filled in on your audits | Filled in on your audits |
| Overtime and officer items marked for a look | Filled in on your audits | Filled in on your audits |
| Mismatches listed for the account manager | Filled in on your audits | Filled in on your audits |
// After a yes
About 30 days on accounts heading into audit
Once your reviewer signs off, accounts coming up for audit run through the same job for about 30 days.
An account manager approves every file before it reaches a client or an auditor, and handles every conversation with the insurer. The AI stays off live policies and writes nothing into your systems.
Your reviewer keeps scoring the live files against the written criteria from the test.
// Later, one at a time
Where audit prep could lead
- 01Next
Subcontractor certificate follow-up
A contractor's active subs checked against proof of coverage through the term, with lapses listed for your team.
- 02Then
Audit statement comparison
The finished audit laid beside the prep file and estimate, class by class, so your account manager sees what moved.
- 03After that
Experience rating worksheet checks
The published worksheet read against loss runs and audited payroll, with the differences listed for a person to take up.
// One hard limit
A licensed person decides, and handles every conversation.
The proof of concept never touches your agency management system, a carrier portal or a live policy. It never decides a class code, changes coverage or disputes an audit, and a licensed agent or account manager checks every file and talks to the insurer. The sample carries no employee names or personal data unless your reviewer accepts redacted or look-alike records. Nothing on this page is legal or coverage advice.
Priced per job: a range before the proof of concept, a fixed price before you sign.
You hear the range on the call, after we ask how many audits your team prepares in a year and how many states and class codes a typical account runs.
// Questions
What account managers ask about audit prep
Does the AI decide which class code applies?
Will it talk to the auditor or the client?
Our contractors' books are a mess. Does that hurt the test?
How long after a policy ends can a premium audit happen?
What if the client disagrees with the audit?

Rob Eason, founder
// Book a proof of concept call
Start with audits your team closed last year.
A 30-minute call with Rob Eason, covering your agency, your role and roughly how many comp accounts you prepare for audit each year. Payroll reports and certificates stay with you until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
