// AI for workers compensation insurance agencies
AI for workers compensation insurance agencies, tested first on audit files your team already built.
For independent commercial agencies whose comp book runs through contractors, manufacturers and other employers. Start with premium audit prep, or with experience rating worksheet checks. Whichever you pick becomes a free AI proof of concept on copies of 20 to 30 files your account managers already finished. Nothing logs in to your agency management system or a carrier portal, and your reviewer, the account manager who knows that work best, judges the result.
- First job
- Premium audit prep, or worksheet checks
- From you
- 20 to 30 finished client files, copied after the NDA
- Access needed
- None: no agency system, carrier portal or live policy
- Employee data
- Left out, or redacted and look-alike if your reviewer agrees
- Never
- A class code decided, an audit disputed, a mod called wrong
- Price
- Per job, with a range up front
// Jobs we would test
Work between the estimate and the final premium
Premium audit prep files
A client's quarterly payroll reports, general ledger exports and subcontractor certificates compared with the policy's class codes and estimated payroll, then assembled into a draft file for your account manager to review.
See the premium audit pageExperience rating worksheet checks
A published worksheet read against your loss runs and audited payroll: the policy periods used, the claim values, the class codes and payroll entered. Every difference gets listed for a person to take up with the insurer or bureau.
See the worksheet pageSubcontractor certificate follow-up
Through the policy term, a contractor's active subs set against the proof of coverage on file, with gaps and lapsed dates listed for your account manager to chase.
Audit statement comparison
The insurer's finished audit laid beside the prep file and the original estimate, class by class, so your account manager sees what moved before talking to the client.
// Why audit prep first
The estimate gets settled once a year, and your closed files show how it went
The policy treats the premium as an estimate. Part Five of the workers compensation policy settles the final premium after the term ends, on the actual premium basis and the classifications and rates that lawfully apply. For a contractor or manufacturer with crews in several class codes, that settlement is where the policy finally meets the books. Your account managers have already built files for that moment, and every closed audit shows what was gathered and what the auditor then found. The answer is sitting in the folder, which makes the test fair.
State law sets the rhythm for construction. Florida's section 440.381 has construction class employers large enough to be experience rated audited at least annually, and every other class at least every two years. The same section sends each employer's quarterly earnings report to the carrier under a sworn statement, and directs that audit rules use state and federal income reports, accounting records and the certificates subcontractors keep. A contractor account can land on your desk every quarter, not once a year.
The audit feeds the worksheet. The payroll and claim figures on an experience rating worksheet come from unit statistical reports, the filings an insurer makes to NCCI on each policy it writes. A class code or payroll figure settled in last year's audit can sit on worksheets for years after it. That is why the second job stands next to the first: the same records, read again against what the bureau published.
Which bureau issues the mod depends on the state. NCCI counts 39 jurisdictions using its Experience Rating Plan. Indiana, Massachusetts and North Carolina apply that plan through bureaus that produce their own intrastate mods, while Minnesota and Wisconsin join only when an employer has exposure in two or more participating states. California, Delaware, Michigan, New Jersey, New York and Pennsylvania sit outside it, with bureaus such as California's WCIRB, New York's NYCIRB and Pennsylvania's PCRB, and North Dakota, Ohio, Washington and Wyoming run their own plans and rates. An employer working in Florida and Pennsylvania ends up with two separate mods, so every sample names its states before anything moves.
Contractors carry one more payroll form. Oregon's Contracting Classification Premium Adjustment Program, as one example, runs on wages and total hours by class for the third calendar quarter before the policy takes effect, leaves out overtime premium pay, and goes without the credit if NCCI doesn't receive the application within 180 days after inception. It is one more place where the same payroll has to agree with itself.
One limit covers both jobs. Commercial lines only. The proof of concept works on copies and never touches your agency management system, a carrier portal or a live policy. It never decides a class code, changes coverage, disputes an audit or tells anyone an experience modification is wrong. A licensed agent or account manager checks each file and handles every conversation with the insurer or bureau. Employee names and personal data stay out of the sample unless your reviewer agrees to redacted or look-alike records. Nothing here is legal or coverage advice.
// How the proof of concept runs
Three steps, one comp account at a time
- Step 01
Pick the job and the reviewer
The owner names the reviewer, usually whoever builds the most audit files or reads the most worksheets. Written success criteria, a price range for the live job and a signed NDA all come before any client file moves.
- Step 02
Run it on finished accounts
Your team sends copies of 20 to 30 finished files for that one job. The sandbox, our name for this free proof of concept, runs on those copies and nothing else. Files that can't leave your office become look-alikes we build with your team.
- Step 03
About 30 days on live accounts
After a yes, the same job runs on accounts heading into audit, or on worksheets as they are published, for about 30 days. An account manager approves each file before it goes anywhere. Any further job gets decided and priced by itself.
Priced per job: a range before the proof of concept, a fixed price before you sign.
The range comes on the call, once we know how many comp accounts your team prepares for audit each year and how many states those employers run payroll in.
// Questions
What commercial agency owners ask about comp
Do you need our agency management system or carrier portals?
Will the AI pick class codes for our clients?
Can it tell a client their experience mod is wrong?
We write comp in California, New York and Pennsylvania. Does that change the test?
What about employee names on payroll reports?
Is any of this advice on audits or coverage?

Rob Eason, founder
// Book a proof of concept call
Your closed audit files are the test.
Half an hour with Rob Eason. The form asks for your agency, your role, which job you want tested and roughly how many comp accounts go through audit each year. Hold client records until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
