30-min call with RobBook a proof-of-concept call
Job 02 · Project desk

// Tile and stone distributors · Submittal packages

Tile submittal packages, assembled from the spec and the data on file for your coordinator to review.

Once a contractor buys the tile, the section's submittal article becomes your project coordinator's checklist: data sheets, certificates, test reports and samples, one requirement at a time. A free AI proof of concept has AI draft that package from copies of 20 to 30 you already sent. Your reviewer, the coordinator who knows submittals best, compares each draft with the package that went out and the answer that came back.

Book a proof-of-concept call30 minutes with Rob
Packages already sent
20 to 30
Products approved or results judged
None
Packages sent by the AI
None

// The one job

From a submittal article to a package with nothing unaccounted for

Part 1 of a tiling or stone section lists what the contractor must submit, and much of it falls to you: product data for every tile, setting material and membrane, certificates, test reports and physical samples. Your coordinator works down that list, pulls the matching documents from manufacturer files, orders the samples, and notes what can't be found, all before the package goes to the contractor, who forwards it to the architect.

In the test, AI works from copies of the section and of the documents you held for that job and drafts the package: every requirement as written, the document that seems to answer it, each sample asked for, and a list of what is missing or doesn't line up. It approves nothing and judges no test result. Your reviewer sets each draft beside the package you sent and the architect's response.

Submittal articleTile section
Section
Article
Edition cited
Addenda
RequirementProof askedType code
Illustration, not a real section
Matched to
files on hand
Submittal packageDraft
Project
Contractor
Products
Open items
RequirementDocument on fileStatus
Made-up package, for illustration

// What makes it hard

Where a tile submittal falls short

Some certificates exist only after shipping. New York State's master tiling section asks for a Master Grade Certificate for each shipment, type and composition of tile, signed by the tile maker and the installer. Its editor's note explains that manufacturers issue them, stating the tile's type and grade under A137.1, and that the line may be deleted where they aren't available, as can happen with imported tile. Los Angeles World Airports and Massillon City Schools both ask for standard grade tile under A137.1. A package built before the first truck can only promise that certificate, so the draft marks it as due with each shipment and leaves it open.

Samples carry a specification of their own. New York wants full-size units of each type, color and finish, or assembled samples on a rigid panel with grouted joints, at least 12 or 36 inches square as the designer chooses and never fewer than four tiles, set in the grout approved for the work. Mosaic color blends come as full sheets, and stone thresholds and metal edge strips as 6-inch lengths. The airports' guide adds an assembled sample for each grout color and wants samples that show the full range of color and texture to expect. The draft writes each sample as its own line, with size, count and grout color, so none ships short.

A test report has to name a method that still exists. The airports' guide, revised in May 2014, asks for slip resistance reports from a qualified independent laboratory approved by the City of Los Angeles, measured as a static coefficient of friction under ASTM C1028. ASTM lists that method as withdrawn in 2014, with no replacement. New York asks instead for product test reports on the setting and grouting materials and on certified porcelain tile. Where a section names a withdrawn method, the draft sets the requirement beside the report you hold and notes that the methods differ; whether that satisfies the architect is a question for your coordinator to raise.

Stone packages answer to a quarry. New York's stone flooring section wants test reports on each variety from a qualified testing agency, based on testing within the previous five years, and samples in sets of at least three, each 12 inches square or larger, showing the full color range. Each variety must come from one quarry whatever its finish, and a veined stone is named vein cut or fleuri cut. The section warns that many marbles suitable for interior floors don't meet ASTM C503, which the Natural Stone Institute lists as the specification for exterior marble, and that some granites suitable for interior floors don't meet C615. The institute's advice is short: where testing isn't available, require it or avoid the stone. The draft lists any variety whose report is missing or older than the window.

Some blanks belong to someone else. New York asks for the installer's qualification data: each installer's name and trade certificates, three similar projects from the past five years, and it requires a crew of Ceramic Tile Education Foundation Certified Installers or journeyman tile layers recognized by the Department of Labor. Its source limits want each tile type and color from one producer, setting and grouting materials from one manufacturer, and thresholds, membranes, backer units and edge strips each from a single maker, while the airports' guide wants one production run in each contiguous area. The draft marks the contractor's items as the contractor's and lists any system split between makers. Your reviewer will look first at certificates promised as if on file, samples short of the count, reports on the wrong method or too old, and mixed makers inside one system.

// What you send

Packages your project desk already sent

Copies only
Architect responses included
01

20 to 30 sent packages

The packages your coordinators assembled, each with its tiling or stone section and the architect's stamped response. Include one returned for resubmittal, one with stone, and one with an imported tile line.

02

Your manufacturer files

The data sheets, certificates, test reports and installation instructions you held for those lines at the time, as copies or a folder export.

03

Sample and transmittal records

Your log of samples ordered and sent for those jobs, with the transmittals that went alongside, so each draft can be checked for what it asked for.

04

Copies only, after the NDA

Inside Massmarket this is the sandbox, a free test on packages your desk already finished. Once the NDA is signed, send copies; nobody logs in to your document system, your ERP or a contractor's submittal portal.

// Before it starts

Agreed before a package is copied

Each of these is in writing, signed off by your owner, before any project file moves.

Terms for the submittal testSet by the owner
Your reviewer
The owner's pick: usually your lead project coordinator
Success criteria
In writing: which requirements must be matched, and how open items score
Packages
Picked by your reviewer: tile and stone, approved and returned
Who decides
Your team: every product, every report's sufficiency, every send
Price
A range for the live job, before any package moves
NDA
Signed first

// How the test is judged

The package you sent beside each draft

Requirement by requirement
against the architect's response
Across the same 20 to 30 packagesPackage your desk sentDraft from the test
Submittal requirements found in each sectionFilled in on your packagesFilled in on your packages
Document matched to each requirementFilled in on your packagesFilled in on your packages
Samples listed with size, count and grout colorFilled in on your packagesFilled in on your packages
Certificates marked on file or due with shipmentFilled in on your packagesFilled in on your packages
Test reports checked for method, date and laboratoryFilled in on your packagesFilled in on your packages
Items marked as the contractor's to supplyFilled in on your packagesFilled in on your packages
Open items, against the architect's commentsFilled in on your packagesFilled in on your packages
Nothing filled in yet. Each cell waits for your own sent packages to run through the test.The scoring and the verdict belong to your reviewer.

// After a yes

A month of live submittals

Once your reviewer agrees, new tile and stone submittals get the same drafting for roughly 30 days.

Each package stays with your coordinator, who corrects, signs and sends it as your desk does today.

The comparison carries on with live jobs, and any next job is a separate call with its own price.

// Possible next jobs

After submittals, if you want more

Ranked, not promised
Priced one at a time
  1. 01

    Finish schedule quotes

    The tile section and finish schedule turned into a worksheet before your salesperson prices a spec job.

    Next
  2. 02

    Attic stock and closeout turnover

    The extra materials each section requires, listed by type and color on the turnover transmittal.

    Then
  3. 03

    Release schedules for phased jobs

    Contractor releases compared with quoted quantities and the production run already shipped.

    After that

// One hard limit

No approval, ruling or send comes from the AI.

Your coordinator decides whether each document answers its requirement, whether a test report is good enough and whether anything can stand in for what the section names. The draft never touches your ordering system, a contractor's portal or a live quote or submittal, never sets a price, judges a test result or approves a product, and never sends a package. It works on copies, and nothing here is code or legal advice.

Priced per job. You get a range before the proof of concept and a fixed price before you sign.

Rob gives the range on the call, once he knows how many tile and stone submittals your coordinators send in a month and how many manufacturers' files they draw from.

// Questions

Submittal questions

Will the AI decide whether a product meets the spec?
No. It shows the requirement, the document that seems to answer it and any gap it sees. Whether that is enough, and whether to ask the architect, stays with your coordinator.
What about certificates that only exist after the tile ships?
The draft marks them as due with each shipment instead of on file, so the package never implies a document you don't have yet. Your coordinator decides how to word that for the contractor.
Do physical samples come into it?
Only as lines in the package. The draft lists each sample the section asks for, with its size, count and grout color, and your team still pulls, labels and ships them.
Can one package cover both tile and stone?
Yes, and the sample should include both. Stone brings its own ASTM material specifications, quarry rules and test report dates, so leaving it out would skip the hardest part of many packages.
Does it work inside the contractor's submittal software?
The test never touches it. The draft comes back as a document for your coordinator, and if the job goes live, the package still leaves your office the way it does now.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Start from a stack of returned submittals.

A half-hour call with Rob: your branches, your role, the packages you'd test and roughly how many tile and stone submittals your coordinators send each month. Packages and manufacturer files stay with you until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
  • Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
  • 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.