30-min call with RobBook a proof-of-concept call
Job 01 · Report writing

// Testing and calibration labs · The one job

Test reports and calibration certificates, drafted from your bench data.

Copies of 20 to 30 closed jobs go in: worksheets, instrument files and work orders. Draft reports and certificates come out, in your templates. Your reviewer, the person on your team who knows this work best, sets each draft beside the report your lab issued. The AI signs nothing.

Book a proof-of-concept call30 minutes with Rob
Closed jobs
20 to 30
LIMS access
None
Who signs
Your people only

// The one job

Bench data in, a draft report out

Today a technician finishes the work, and someone turns the worksheet into a report. They copy readings into the template, check units and rounding, fill in the customer and item details from the work order, and pass it to review.

In the proof of concept, AI reads the same worksheet and work order and drafts the report or certificate in your template. Nothing is issued. The draft goes on a sheet your reviewer works from, next to the report your lab sent.

WorksheetBench data
Job no.
Customer
Item ID
Method
ReadingUnitsTech
Illustration, not a real worksheet
Drafted
for review
Test reportDraft, unsigned
Report no.
Customer
Item
Dates
ParameterResultUnits
Illustration, not a real report

// What makes it hard

Where report drafting usually goes wrong

A calibration certificate carries more than readings. ISO/IEC 17025 asks for the measurement uncertainty in the unit of the measurand or as a relative value, the environmental conditions that affect the result, a traceability statement, and the results before and after any adjustment or repair. That last one is where drafts slip: an as-found reading on the as-left line hides an instrument that arrived out of tolerance. And unless the customer agreed to one, a certificate can't recommend a calibration interval, so a next-due field your template fills by habit has to stay blank.

Test reports change shape by method. A concrete cylinder report under ASTM C39 gives the age at test, the maximum load, the strength to the nearest 10 psi, the fracture type from the method's sketches and any defects, often for a set of three broken at 28 days. A tensile report under ASTM E8/E8M carries yield strength and how it was found, tensile strength, elongation and reduction of area. The draft must follow the method's rounding, and the specimen IDs must match the customer's exactly, because that is how they tie a result to a pour or a heat.

Some lines exist only because the standard requires them, and they are easy to drop. Information the customer supplied, such as a sampling date, has to be marked as theirs. Results from an outside lab have to be identified. If the report carries your accreditation body's symbol, tests outside your scope have to be marked, usually with a note that the lab is not accredited for the tests marked. Your accreditation body's own rules decide the wording, and none of this is accreditation advice.

Statements of conformity are where the AI stops. A pass or fail rests on a decision rule, such as simple acceptance or a guard band, agreed with the customer unless the specification sets one, and only authorized staff may give opinions and interpretations. So the AI never decides a pass or fail and never calculates an uncertainty. Where your worksheet already states them, the draft carries them across as written and marks them for review. Otherwise the field stays empty.

Your reviewer will watch the quiet places: the method and its revision year, significant figures, serial numbers, receipt and test dates, and whether a customer with its own format got it. Include an amended report or two. They show the kind of mistake that costs an amendment once a report is out.

// What you send

What the proof of concept needs from your lab

Copies only
No logins
01

20 to 30 closed jobs

For each, the worksheet or raw data, the work order, and the report or certificate you issued. A normal mix, messy jobs included.

02

Your templates

The templates in use, any format a customer requires, and older versions if the old jobs used them.

03

No system access

We never log in to your LIMS, calibration software or file shares. You send copies and keep every original.

04

An NDA, then look-alikes if needed

The NDA is signed before any customer data moves. If customer names or serial numbers can't leave, we build look-alike jobs with your reviewer.

// Before it starts

Decided before the first draft

The owner settles these before any job file moves.

Before the proof of conceptOwner signs off
Reviewer
Named by the owner. Often whoever does technical review today.
Success criteria
Written down first: required fields, values, units, rounding
Price
A range, agreed before it starts
Jobs
Picked by your reviewer, not by us
NDA
Signed first

// How the test is judged

What your reviewer would compare

Draft against issued report
on the same closed jobs
On the same 20 to 30 jobsYour lab todayThe proof of concept
Time from a finished worksheet to a report ready for reviewFilled in on your jobsFilled in on your jobs
Required fields present: customer, item ID, method, datesFilled in on your jobsFilled in on your jobs
Results carried across with the right units and roundingFilled in on your jobsFilled in on your jobs
As-found and as-left values on the right linesFilled in on your jobsFilled in on your jobs
Customer-supplied data and non-accredited tests markedFilled in on your jobsFilled in on your jobs
Corrections your reviewer made before it could be signedFilled in on your jobsFilled in on your jobs
Nothing is filled in yet. Both columns stay empty until the proof of concept runs on your closed jobs.Your reviewer scores them, and the decision is theirs.

// After a yes

About 30 days on new work

If your reviewer says yes, the same job runs on new reports and certificates for about 30 days.

Each draft waits for your review and your signatory before it is issued, like any report your lab writes by hand, and the side-by-side keeps going so the live run is judged the same way.

No second job is added in those 30 days.

// Later, in this order

What could come next

Possibilities, checked with you
One at a time, each priced on its own
  1. 01

    Intake at receiving

    Submission forms and instrument packing lists drafted as LIMS or calibration-system entries for a person to confirm.

    Next
  2. 02

    Quotes for test programs

    A customer's request and spec turned into a draft quote with methods and sample counts, for a person to price.

    Then
  3. 03

    A bought lab on your templates

    An acquired lab's reports redrafted into your format, checked by that lab's own signatory.

    After that

// One hard limit

The AI never signs, approves or authorizes a report.

It drafts from copies of closed jobs and writes to a sheet your reviewer checks. It never decides a pass or fail statement, never calculates a measurement uncertainty, and never touches your LIMS. In a live run after a yes, only the people your lab has authorized issue a report.

Priced per job. You get a range before the proof of concept and a fixed price before you sign.

The range comes on the call, once we know how many reports or certificates you issue a month and how many customer formats you keep.

// Questions

Questions about report drafting

Does the AI decide whether an item passes?
No. A pass or fail depends on the decision rule your lab agreed with the customer and on your authorized staff. The draft copies a conformity statement only where your worksheet already shows one, and marks it for review.
Does it calculate measurement uncertainty?
No. Uncertainty comes from your lab's own uncertainty budgets and your staff. If the worksheet already carries the value, the draft copies it as written. Otherwise the field is left empty for your people.
What about customers who require their own report format?
Send those formats and a few jobs that used them. The draft should follow the template each job called for, and checking that it did is part of your reviewer's side-by-side.
Can it work from our instrument exports?
Send them the way they come off the instrument, whether that is a PDF, a CSV file or a printout. On the same jobs, your reviewer will see which ones the drafts handled and which were marked for a person.
Rob Eason

Rob Eason, founder

// Book a call with Rob

Test it on your own closed jobs.

30 minutes with Rob. Say whether test reports or calibration certificates should go first, along with your lab, your role and about how many you issue a month. Customer data waits until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
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  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.