// Metal service centers · Toll processing
Toll processing paperwork, from the coil on your dock to the toll invoice, drafted for a person to release.
When a customer sends its own coils to be slit, cut to length, blanked or leveled, the metal stays theirs and you bill for the work. Every job leaves a trail: a receipt for each coil, the owner's release, run sheets and scale tickets, a yield and scrap accounting, and the toll invoice. In a free AI proof of concept, AI drafts that paperwork again from copies of 20 to 30 toll jobs your team already closed. Your reviewer, the person who knows your toll billing best, checks each draft against the documents that actually went out.
- Toll jobs tested
- 20 to 30, already billed
- Scrap credits decided
- None
- ERP access
- None
// The one job
From a customer's coil to a toll invoice someone can sign off
A toll job starts when the owner's metal reaches your dock with the mill's tags and a bill of lading, and the owner's release says what to make: slit widths and mults, sheet lengths, blanks, packaging and where it ships. Your shop runs it and records what came off the line. Then someone in the office turns tags, run sheets and scale tickets into the receipt, the yield report and the invoice the owner will check against its own records.
For the test, AI reads copies of those records and drafts each document: the receipt coil by coil, a yield and scrap accounting that balances weight in against weight out, and the toll invoice with every charge tied to its line on the release. Anything that won't balance, or has no rule in your records, goes to a person with the reason. Nothing is sent to a customer.
for a person to release
// The hard parts
Where toll paperwork stops adding up
The receipt is the owner's count of its own metal. Each coil arrives under the mill's coil number, heat and tag weight, often booked before it lands: Invera lists receiving customer-owned material in transit from the mill by vessel, truck or barge among the toll cases INVEX handles. Scale and tag may not agree to the pound; Cleveland-Cliffs' terms of sale accept a small variation between its scale weight and the buyer's. The receipt also shows whether a coil fits the line the release names. One large processor's tolling line card takes coils up to 80,000 pounds into its slitter on 24 or 32-inch IDs, and up to 60,000 pounds into cut to length. The draft records tag and scale weights, ID, OD and width, and marks any coil your own line limits rule out.
The release is the work order, and terms ride on it. It names coils, finished sizes, packaging, ship-to and sometimes the paperwork that travels with the load; some processors offer to pack toll slitting with the customer's own paperwork and blind ship it. One processor's published conditions of slitting put the processing price in its own order acknowledgment, have the customer warrant it is entitled as principal to place the order, and allow storage charges when no delivery instructions arrive within thirty days of a ready notice. The draft carries each release instruction onto the packing list and lists finished coils held past your storage rule.
Yield is a weight balance. Every pound received lands somewhere: finished mults, sheets or blanks, edge trim, head and tail ends, the skeleton left by blanking, rejects, or a coil returned unrun. Who owns the scrap is a contract question. One processor's toll processing terms make scrap and metal residue the processor's property unless agreed otherwise, and hold the toll price on material its own wrong processing ruins until cause and responsibility are settled. Other arrangements return scrap to the owner or credit it. The draft applies the rule your success criteria name for each customer, shows the arithmetic coil by coil, and leaves every yield and scrap credit decision to a person.
A defect found on your line is the owner's claim. Cleveland-Cliffs' light flat-rolled claims policy, dated January 2026, asks that suspect material be contained and processing stopped at the earliest detection, wants claims for accumulated scrap within 180 days of processing, and won't pay for sorting, storage or extra processing it did not approve first. Invera lists a non-conformance function for complaints and claims among its toll cases. The draft writes up each recorded defect against the owner's coil number and heat, with weights and where your shop record says the run stopped, kept apart from ordinary scrap so your reviewer decides how it is billed.
The invoice prices the work, never the metal. It carries a charge per operation on the weight or count your contract names, plus packaging, storage and freight, and no value for the metal. Processors' terms leave the metal's risk with its owner too: one set of slitting conditions limits damages to the price payable for the processing and expects the customer to insure goods in its custody. The draft builds each charge from your rate sheet or the owner's contract and marks any line where entry and exit weight would give different answers. Your reviewer, often the toll coordinator, checks receipts, the weight balance, scrap handling, defect write-ups and every charge.
// What you send
Copies from your toll desk
20 to 30 closed toll jobs
For each one, the owner's release, the coil tags or receiving record, the run sheets or production export, the scale tickets and the invoice you sent. Mix slitting, cut to length and blanking as your toll work runs, with at least one job that turned up a defect.
Your toll rate sheet
Charges by operation, minimums, packaging, storage and freight, plus any contract or program pricing a sampled customer is on.
Each owner's scrap rule
How scrap and offal are handled for every sampled customer: returned, credited or kept, and on which weight. A line from the contract or a note from your billing person will do.
An NDA before any record
Signed first. We never sign in to your ERP, your scales or a customer's portal. If shop records can't leave the building, we build look-alike jobs with your reviewer that keep the awkward coils.
// Before it starts
Settled before the first toll job moves
Scrap rules and weight bases differ from one toll customer to the next, so the owner of your business settles them with your reviewer first.
- Your reviewer
- Named by the owner, often the toll coordinator
- Weight basis
- Entry or exit weight, by operation and customer, as you bill today
- Scrap rule
- Returned, credited or kept, per customer, as each contract says
- Success criteria
- Written and agreed, for receipts, the weight balance and every charge
- Sample
- Picked by your reviewer, a defect write-up and a split release included
- Price
- A range for running toll paperwork live
// How it's judged
Each draft beside the paperwork your team sent
| On the same 20 to 30 toll jobs | What your team sent | The AI draft |
|---|---|---|
| Receipt by coil: owner's number, heat, tag and scale weight | Measured on your toll jobs | Measured on your toll jobs |
| Release instructions carried onto the packing list | Measured on your toll jobs | Measured on your toll jobs |
| Weight in balanced against finished metal, scrap and returns | Measured on your toll jobs | Measured on your toll jobs |
| Scrap handled under that customer's rule | Measured on your toll jobs | Measured on your toll jobs |
| Defects written up apart from ordinary scrap | Measured on your toll jobs | Measured on your toll jobs |
| Each charge tied to an operation and a weight or count | Measured on your toll jobs | Measured on your toll jobs |
| Lines sent to a person, with the reason | Measured on your toll jobs | Measured on your toll jobs |
// After a yes
About 30 days on live toll work
With a yes from your reviewer against the success criteria, the same job drafts receipts, yield reports and toll invoices on new work for about 30 days.
A person releases every document, and every yield figure, scrap credit and defect charge is still decided by your team. Nothing reaches a customer until someone sends it.
A next job is a separate decision with a price of its own.
// What could come next
Jobs that might follow, in order
- 01Next
Customer-owned inventory statements
A monthly statement for each toll customer of the coils and finished metal you hold for them, with anything aging past your storage rule marked.
- 02Then
Defect packages for owners
Defect write-ups gathered with tags, weights and run records into the package an owner needs for its mill, for your team to hand over.
- 03After that
Toll quotes
Requests to process a customer's metal priced from your toll rate sheet, for inside sales to check and send.
// One hard limit
It does the arithmetic. People decide the credits.
The proof of concept never decides a yield, a scrap credit or who pays for a defect, never certifies material, never changes a release or a PO, and never sends a receipt, report or invoice to a customer or a mill. Toll work for aerospace or defense, and any release citing AMS, MIL or similar specifications, stays out of the sample. Drafts land on a review sheet for a person to release.
Toll paperwork carries its own price: a range before the test, then a fixed figure before you sign.
The range turns on how many toll jobs close each month, how many coils a typical release covers, and how many operations each one runs through.
// Questions
What toll processors ask
Will it decide yields or scrap credits?
Our customers send releases in every format. Does that matter?
Do you need access to our ERP or our scales?
What happens when we find a mill defect mid-run?
Do you take aerospace or defense toll work?

Rob Eason, founder
// Book a call with Rob
Bring last month's toll jobs.
Book 30 minutes with Rob. He'll ask about your company and your role, the job you want tested, and how many toll jobs close in a typical month. Hold on to releases, run sheets and invoices until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
