// HVAC distributors · Refrigerant and compliance
Refrigerant and equipment sales, with the records the rules ask for.
A jug of refrigerant or an outdoor unit carries rules most distributors never deal with: who may buy it, which equipment can still be installed, and which efficiency level applies where it ends up. A free AI proof of concept drafts the record for 20 to 30 sales your counters already made, listing every rule it checked and every gap it found. Your reviewer, the person who knows these rules best in your company, compares each draft with what your team kept. The AI never decides whether a sale is allowed.
- Sales tested
- 20 to 30, already made
- Sales held or released
- None
- Comes first
- An NDA
// The one job
From a counter ticket to a record your compliance lead signs off
A contractor's technician picks up two cylinders and a condensing unit. Someone should confirm a certification card or employer letter is on file, note the refrigerant and quantity, read the unit's refrigerant and manufacture date against the AIM Act rules, and keep DOE's distributor record for a split air conditioner. At a busy branch in June, part of that waits.
For the test, AI reads copies of those tickets with your certification files and item data and drafts the record for each sale: the rules that applied, what was on file, what was missing, and what the contractor said the equipment was for. Nothing is held, released or reported.
record drafted
// The rules behind the counter
What each regulated sale has to show
Who may buy refrigerant. Under 40 CFR 82.154(c), refrigerant other than exempt substitutes may be sold only to a technician certified Type I, II, III or Universal, to a buyer who employs one and gives the seller proof, or for eventual resale to certified technicians. Refrigerant inside an appliance with a fully assembled circuit, or inside a component, falls outside it, and a 1995 stay still suspends the rule for appliances whose circuit isn't fully assembled. Invoices showing purchaser, date and quantity, plus any employer proof, are kept for three years.
Proof you hold, not proof you can look up. EPA doesn't issue certification cards; the organization that tested the technician does and keeps the record. EPA's guidance makes the wholesaler responsible for judging whether someone picking up for a company is its authorized representative, and recommends, without requiring, a list of them and a signed statement from buyers purchasing for resale. The draft checks each ticket against the cards, letters and lists in your files.
Which equipment can still go in. EPA's Technology Transitions rule under the AIM Act caps global warming potential at 700 for new residential and light commercial air conditioning and heat pump systems from January 1, 2025: R-410A is above it, R-454B and R-32 below. A May 2026 final rule, effective July 27, removed the deadline for installing systems whose specified components (condensing units, condensers, compressors, evaporator units and evaporators) were all made or imported before 2025. Self-contained products above the limit can't be sold from January 1, 2028. A specified component made since 2025 for a refrigerant above the limit must be labeled "For servicing existing equipment only", along with its refrigerant and year of manufacture.
Repair, or a new system. In that 2026 rule EPA says replacing a failed condensing unit without the indoor coil is not a new installation, but replacing the coil afterward would be, and the reverse holds too. EPA's SNAP listings accept R-454B, R-32 and other A2Ls only in new equipment built for them, under use conditions that include UL 60335-2-40, and not as a retrofit for an existing system. That is why what the contractor says the equipment is for belongs on the record.
Where a split air conditioner ends up. For central air conditioners installed since January 1, 2023, DOE requires 13.4 SEER2 nationally and 14.3 SEER2 for split systems under 45,000 Btu/h in the Southeast and Southwest, plus EER2 minimums in the Southwest: Arizona, California, Nevada and New Mexico. An outdoor unit model with any certified combination below a region's level can't be installed there. Distributors keep, for at least 54 months, each split outdoor unit's and single-package air conditioner's manufacturer, model and serial, who it was bought from and sold to and when, with addresses and phone numbers, and where it was delivered. Knowingly selling to a contractor who will install in violation, or routinely does, is itself a violation.
// What you send
Copies from the counter and the compliance file
20 to 30 past counter sales
Tickets or invoices for refrigerant and equipment your branches already sold, including pickups by someone other than the technician on file and outdoor units shipped south.
Your certification files
The 608 card copies, employer letters and authorized-pickup lists you hold for those buyers. Card numbers can be partly masked.
Item data for the equipment
An export or spec sheets with each model's refrigerant, manufacture date and the regions it may be installed in.
What your team kept, after an NDA
The records your branches kept for the same sales, for a line-by-line comparison. The NDA comes first, and records that must stay in-house become look-alikes built with your reviewer.
// Before it starts
Agreed in writing before any ticket moves
Rules carry more weight than most jobs, so the owner settles these first.
- Your reviewer
- Named by the owner, usually the compliance lead or operations manager
- Rules in scope
- Refrigerant sales, AIM Act equipment rules, DOE records, or a subset
- Success criteria
- Written and agreed, including how a flagged sale is scored
- Sample
- Chosen by your reviewer, across regions if you ship to several
- Whose reading wins
- Your counsel's, wherever it differs from ours
- Price
- A range for running the job live
- NDA
- Signed before the first ticket or card copy
// How it's judged
Each drafted record beside what your branch kept
| On the same 20 to 30 sales | What your branch recorded | The AI draft |
|---|---|---|
| Certification card or employer proof on file for the buyer | Filled in on your sales | Filled in on your sales |
| Resale buyers and pickups by a representative documented | Filled in on your sales | Filled in on your sales |
| Purchaser, date and quantity on every refrigerant invoice | Filled in on your sales | Filled in on your sales |
| Equipment refrigerant and manufacture date read correctly | Filled in on your sales | Filled in on your sales |
| Condensing units sold for a repair or a new system, as stated | Filled in on your sales | Filled in on your sales |
| Split air conditioners checked against the regional level where they ship | Filled in on your sales | Filled in on your sales |
| DOE distributor fields complete, and open questions listed | Filled in on your sales | Filled in on your sales |
// After a yes
About 30 days on new counter sales
A yes from your reviewer moves the job onto new refrigerant and equipment sales for about 30 days, at a fixed price agreed before anything is signed.
Your compliance lead approves every record before it is filed, and every hold, refusal or follow-up with a contractor stays with your people. When a rule changes, the change goes into the success criteria first.
// What could come next
Possible next jobs, in order
- 01Next
The reclaimed refrigerant report
The report EPA expects by February 14, 2027 on reclaimed refrigerant sold for supermarket, transport and ice machine service, drafted from your 2026 sales.
- 02Then
Parts warranty claims
Failed parts brought back to the counter, drafted as claims in each manufacturer's format for your warranty clerk.
- 03After that
Used disposable cylinders
If your branches take in used disposable cylinders under EPA's heel-removal rule from 2028, each one logged and traced.
// One hard limit
The AI never decides whether a sale is allowed.
It drafts records and lists what is missing or unclear. Holding a sale, turning a buyer away and reading the rules stay with your counter staff, your compliance lead and your counsel. The test works from copies only, and nothing on this page is legal advice.
Priced per job. You get a range before the proof of concept and a fixed price before you sign.
What moves the range: how many refrigerant and equipment sales your branches ring up in a month, how many DOE regions you ship into, and where certification copies are kept today.
// Questions
Questions from compliance leads
Can the AI stop a sale to a buyer with no certification on file?
Can you verify a technician's 608 certification for us?
Can we still sell R-410A condensing units?
Is this legal advice?

Rob Eason, founder
// Book a call with Rob
Start with one branch's counter tickets.
Thirty minutes with Rob: who you are and what you do, which job to test, and about how many refrigerant and equipment sales your branches handle in a month. No tickets or card copies until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
