30-min call with RobBook a proof-of-concept call
Job 03 · Accounts payable

// Facility services · Subcontracted work

Subcontractor invoices checked against the work order before AP pays.

When a sub plows, cleans, prunes or repairs a site for you, its invoice has to agree with four things: your work order, the rate you agreed, the proof the work was done and the insurance on file. AI checks each old invoice against all four and lists every mismatch for your operations manager. It approves nothing and pays nothing.

Book a proof-of-concept call30 minutes with Rob
Past sub invoices
20 to 30
Payments released
None
Before any file
An NDA

// The one job

A sub sends a bill. Someone checks it before it's paid.

Landscape, janitorial and maintenance companies use subs for snow, tree work, irrigation, floor care, trade repairs and sites beyond their own crews' reach. Someone in operations or AP finds the work order behind each sub invoice, checks the rate, looks for the photos or sign-off and checks the sub's certificate. In a busy month, that check gets thin.

In the proof of concept, AI reads copies of sub invoices you have already paid or disputed, and the paperwork behind them. For each invoice it writes a match report: the work order it belongs to, each line against your agreement with that sub, the proof found, the insurance and license status on the service date, and what doesn't line up. Your reviewer, the operations manager who knows these subs best, holds each report against what your team actually decided.

Sub invoiceAs received
Sub
Your WO no.
Service date
Total
ServiceHours or unitsRate
Illustration, not a real invoice
Checked
line by line
Match reportFor review
Work order
Agreed rate
Proof
Insurance on date
LineMatchesWhat's off
Illustration, not a real report

// Where sub bills go wrong

Why a sub invoice needs four checks, not one

You bill one way and pay another. Snow agreements often pay an hourly rate for each piece of equipment, and some set a minimum when a machine is called out and then sent home, while the customer may be billed by the site, the event or the season. A janitorial sub may bill a monthly figure per building plus its own extras. So the question is not whether the sub's arithmetic works. It is whether each line matches the rate in your agreement with that sub, for that service at that site, and whether a work order you issued sits behind it.

The proof has to agree with the bill. A sub's invoice should cite your work order number and the visit date, and the hours it bills should fit inside the check-in and check-out times recorded for that visit. Photos should show the site and the finished work. Trip charges, after-hours rates and markups on materials are where amounts drift from the agreement. A second invoice for a visit already paid is caught by work order number and date, even when the invoice number is new.

Insurance has to cover the date of service, not just today. A certificate that ran out before the visit doesn't cover that visit, whatever the renewal says. The cost of a gap shows up at your own audit. Great American's premium audit guidance, for one, says that a sub without proof of workers' compensation coverage at audit has its payroll added to yours, and that a sub whose general liability limits fall below yours gets classed as an employee. For snow work, SIMA, the snow and ice industry's trade group, tells contractors to make sure a policy carries no snow and ice removal exclusion. A certificate shows limits and dates, not exclusions, so the draft says which subs' policy pages you hold.

Some trades need a license or a bond as well. In Texas, irrigation work requires a TCEQ license under 30 TAC Chapter 344, and the agency's guidance for builders says to check that bids, invoices and warranties show the irrigator's name, license number, business address and phone number. On the cleaning side, DC's insurance regulator describes janitorial bonds as protecting clients if employees steal from the property where they work, and some cleaning contracts require one. The draft checks each sub against what your own customer's contract requires, not a generic list.

What your operations manager gets. One report per invoice, with each mismatch and each insurance, license or bond gap dated to the visit it affects. Your operations manager decides what AP pays; the report only explains why.

// What you send

Sub invoices you've already dealt with

Copies only
No system logins
01

20 to 30 sub invoices

Invoices you paid, short-paid or sent back, each with a note of what your team decided. Include snow, tree, irrigation or janitorial subs if you use them.

02

The work orders and proof

The work orders you issued for those visits, check-in and check-out records, photos and sign-offs, as your team had them.

03

Agreements and insurance files

Each sub's rate sheet or agreement, plus the certificates, licenses and bonds on file for them during those months.

04

NDA, then copies only

The NDA is signed before the first invoice moves. No login to your accounting, payment or vendor systems. If invoices can't leave the building, your reviewer helps us make look-alikes.

// Before it starts

What the owner settles first

These are agreed before any invoice is shared.

Before the proof of conceptOwner signs off
Reviewer
The operations manager who signs off sub work, or the AP lead
Success criteria
Written first, for example no lapsed certificate missed
Price
A range for the live run
Invoices
Chosen by the reviewer, disputed ones included
NDA
Signed before any file moves

// How the test is judged

Your team's decision and the report, invoice by invoice

Side by side
same invoices
On the same 20 to 30 invoicesWhat your team decidedThe AI's report
Matched to the right work orderMeasured on your invoicesMeasured on your invoices
Each line checked against the agreed rateMeasured on your invoicesMeasured on your invoices
Billed hours inside the recorded visit timesMeasured on your invoicesMeasured on your invoices
Proof of completion found or named as missingMeasured on your invoicesMeasured on your invoices
Insurance, license and bond in force on the service dateMeasured on your invoicesMeasured on your invoices
Duplicates and repeat billing caughtMeasured on your invoicesMeasured on your invoices
A plan for the test, not a score. Nothing goes in these cells until your own sub invoices have been through a proof of concept.Your reviewer fills them in and makes the call.

// After a yes

About 30 days on incoming sub invoices

When your reviewer says yes, new sub invoices get the same check for about 30 days.

Each report goes to your operations manager, and no invoice is paid on a report alone. Your team still approves, disputes or short-pays every invoice in your own system and chases subs for missing certificates, while the reviewer keeps comparing reports with what your team would have decided.

The live run covers sub invoices only. Your customer billing is left as it is.

// Later, if it works

Jobs that could follow sub invoice checks

Possibilities to rank with you
Each priced on its own
  1. 01

    Sub certificate and license tracking

    Expiring certificates, licenses and bonds listed ahead of each season, with renewal requests drafted for someone to send.

    Next
  2. 02

    Work order invoicing

    Subbed work billed to your customer from the same paperwork, so what you pay and what you bill line up.

    Then
  3. 03

    Rejected and short-paid invoices

    Customer rejections on subbed jobs traced back to the sub's proof, for a billing lead to resubmit.

    After that

// One hard limit

It never approves or pays a subcontractor.

The test reads copies and writes reports for your reviewer, nothing more. It never approves an invoice, releases a payment, changes a vendor record or contacts a sub. In a live run, your operations manager and AP make every payment decision.

Sub invoice checks are priced as one job: a range up front, then a fixed price before anything is signed.

Rob gives the range on the call, after hearing how many sub invoices you get a month and how many subs send them.

// Questions

Subcontractor invoice questions

Does this replace our COI tracking software?
No. It reads the certificates and licenses you already keep, wherever you keep them, and checks them against each invoice's service date. If a tracking tool holds them, an export is enough for the test.
Our subs bill in every format imaginable. Is that a problem?
That is the point of the test. Handwritten tickets, one-line invoices and monthly statements all belong in the sample, and where an invoice can't be read or matched, the report says so instead of guessing.
Can it tell us whether a sub is properly insured?
It can tell you whether the documents on file show coverage, limits and dates that meet the requirements you give it. It doesn't interpret policies or give insurance advice; that stays with your broker.
What if a sub bills hours but we pay by the visit?
The report checks the invoice against the basis in your agreement. If the sub billed hours where the agreement pays per visit, that line is flagged with both figures for your operations manager.
Rob Eason

Rob Eason, founder

// Book a proof-of-concept call

Bring last month's sub invoices.

Thirty minutes with Rob. He'll ask for your company and role, which subs you use most, and about how many sub invoices land each month. Keep the invoices and certificates until the NDA is signed.

  • Co-owned a 60-employee financial services firm and sold his share to his partner.
  • Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
  • 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
  • 4.3/5 from 6 Google reviews of Massmarket AI.
  • Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
  • Takes every proof-of-concept call himself.