// For commercial property management firms
AI for commercial property management, tested on the reconciliations and abstracts your team already finished.
For firms that run office, retail, industrial and mixed-use buildings for owners and funds, where every lease splits the building's costs its own way. Pick one job: the year-end CAM reconciliation each tenant receives, or the lease abstract your lease administrators keep. A free AI proof of concept drafts copies of 20 to 30 your team already finished, and your reviewer, the person who knows that work best, sets each draft beside the original.
- First jobs
- CAM reconciliations, or lease abstracts
- You send
- Copies of 20 to 30 finished files, NDA first
- Logins
- None to MRI, Yardi, VTS or any owner portal
- Never done
- Billing a tenant or settling a disputed clause
- Decides
- Your lease administrator or property accountant
- Price
- A range on the call, fixed before you sign
// Jobs we would test
Four jobs on a commercial lease desk
CAM reconciliations
Each tenant's year-end true-up of common area, tax and insurance costs under its own lease: share, gross-up, base year or stop, cap, exclusions and admin fee, less estimates paid.
See the CAM reconciliation pageLease abstracts
A new lease and every amendment read into the abstract your firm keeps: dates, rent steps, options and their notice windows, recovery terms, co-tenancy and exclusives, each cited to section and page.
See the lease abstraction pageTenant estoppel certificates
The statement a buyer or lender asks a tenant to sign, confirming premises, term, amendments, rent, deposit and any claims, prepared from the abstract. Unlike an association's estoppel, it confirms lease terms, not what a homeowner owes.
See the estoppel certificates pageTenant insurance certificates
Each tenant's certificate of insurance checked against the coverage, limits and additional insured names its lease requires, with every gap listed for the property manager to chase.
See the tenant insurance page// Why these two first
Every lease is a formula, and your team has already worked the answers
Last year's statements are the answer key. After each year closes, every tenant in a multi-tenant building gets a reconciliation: actual costs, its share, what its estimates covered, and a balance due or a credit. Every lease your firm signs leaves an abstract someone on staff wrote and checked. A test graded against that history tells an owner more than a demo can.
One portfolio, many vocabularies. An office tenant on a full-service lease may owe only its share of increases over a base year; a retail or industrial tenant on a net lease usually pays its share of the whole pool. Lawyers at ICSC's 2025 U.S. law conference noted that retail leases speak of common area costs and office leases of operating expenses, because an office building holds space that is neither a tenant's nor common area: elevator shafts, data closets, the leasing office, the roof. A mixed-use property often splits costs among its retail, office and parking parts first.
Every share starts from a measurement. BOMA 2024 for Office Buildings, published as ANSI/BOMA Z65.1-2024, is written to calculate rentable area, which BOMA calls vital to lease transactions and building valuation. A tenant's pro rata share is usually its rentable area over a denominator the lease defines, so a remeasurement moves numbers on the reconciliation. The abstract keeps those areas and definitions, which is why the two jobs belong together.
Your reviewer already knows the standard. Commercial managers often hold IREM's CPM or its early-career ACoM, or the Real Property Administrator designation, the RPA, earned through BOMI. Your lease administrator or the property accountant who signs reconciliations knows where drafts slip, and that person's call decides the test.
Nothing reaches a tenant, an owner or a lender. The AI drafts; your team bills, keys and sends. It never posts a charge or credit and never settles what a disputed clause means: it quotes the clause and leaves the reading to your lease administrator and, where needed, the owner's attorney. This page describes a test, not legal or accounting advice.
// How it runs
One job, run on copies, then a yes or a no
- Step 01
Copies, once the NDA is signed
This step is the sandbox, our name for a free AI proof of concept run on your documents. Once the NDA is signed, you send 20 to 30 finished reconciliations or abstracts and the leases behind them. Nobody logs in to MRI, Yardi, VTS or an owner's portal, and if leases can't leave your office, we build look-alikes together.
- Step 02
Your reviewer grades every draft
Your firm's owner names the reviewer, puts the success criteria in writing and hears a price range for the live job. The reviewer lays each draft next to your team's statement or abstract and marks every difference.
- Step 03
About 30 days live, nothing billed unchecked
After a yes, the job runs for about 30 days on new leases or your next year-end. Each draft waits for your accountant or lease administrator to approve it before anything is billed, keyed or sent. A second job is priced and decided separately.
Priced on its own. You get a range before the proof of concept and a fixed price before you sign.
Rob works out the range on the call from how many tenants you reconcile each year, or how many leases and amendments your team abstracts in a month, and how many buildings they cover.
// Questions
What commercial property managers ask
Does this fit office, retail and industrial portfolios alike?
Which property management system do we need?
We manage for third-party owners and funds. Can we share their leases?
Which job should we test first?
Is this legal or accounting advice?

Rob Eason, founder
// Book a proof-of-concept call
Bring last year's reconciliations, or last month's new leases.
A 30-minute call with Rob. Be ready to say what your firm manages, what you do there, which of the two jobs to test, and roughly how many tenants you reconcile a year or leases you abstract a month. Keep leases and statements in-house until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
