// Architectural millwork manufacturers · Quality program files
Quality program files, assembled from your own records for your quality or project manager to review.
A certified project asks for a lot of paper, and it usually lives in several places: an email with the registration number, a section of the specification, a submittal log, inspection reports, finish records, supplier invoices. In a free AI proof of concept, AI assembles that file again from copies of 20 to 30 projects you already closed. Your reviewer, the quality or project manager who knows these files best, compares each draft with the file your office actually kept. What is missing gets listed. Nothing gets judged.
- Closed projects
- 20 to 30
- Grades or products judged
- None
- Inspectors or program staff contacted
- None
// The one job
From scattered project records to one file, with the gaps named
The file differs by project, but the questions stay the same. Is this job registered, and under what number? Which grade and which edition does the specification call for? When did the shop drawings go in and come back, and when did each inspection happen? Which finish, panel and laminate documents back up what was built? Your quality or project manager pulls those answers from the bid folder, the submittal log, the shop, purchasing and a long email thread.
For the test, AI reads copies of those records and assembles the file: project registration details, the grade the specification calls for, submittal and inspection dates, finish and material documents, and the items with nothing on file, each with the document it came from. It doesn't decide whether anything meets a grade or whether a product is acceptable, and nothing goes to a program office. Your reviewer sets each draft beside the file your office kept at closeout.
dated by project
// The hard parts
What a certification file needs, and where each piece sits
The project number comes first. The registration page for the Architectural Woodwork Institute's (AWI) Quality Certification Program, QCP, says anyone can start a registration, that it costs nothing, and that a six-digit number arrives by email, usually within 24 hours. It asks which version of the standards applies, the project stage, estimated dates, and contacts for the design firm, general contractor and woodworking firm, with a license number for the woodworker alone. Albuquerque Public Schools' section leaves a blank for that number and tells the architect to get it before bid. The Maryland Aviation Administration has the woodworker register right after the construction contract is awarded. QCP's published policies, in the June 2019 edition, require registration before fabrication and a signed request, form 722F011, at least 14 days before fabrication starts. The draft dates each step and marks any that came out of order.
The edition depends on the wording and the bid date. QCP's FAQ sorts it this way. A job specified to the current edition and bid between March 15, 2019 and June 1, 2020 keeps Section 10 of the second edition of the Architectural Woodwork Standards for casework instead of ANSI/AWI 0641, and one bid between June 1, 2020 and August 1, 2021 keeps that edition's Section 7 for stairs. A job that names the second edition, or went out before March 15, 2019, stays on its Sections 5 through 12. The Maryland Aviation Administration defaults to Custom grade and says Economy needs no certification. So the file quotes the specification's own words, gives the bid date, and lists any job near one of those lines.
Two inspections, and paper before each one. QCP describes a certified project as typically getting a shop drawing review and two inspections, one during fabrication and one during installation. Its policies put shop drawings, specifications and any documents changing the standards in the inspector's hands 14 days before a scheduled visit, and a project that required inspection but wasn't inspected during fabrication gets only a modified certificate, with no labels. Maryland's airport standards won't approve shop drawings without QCP labels showing the registration number, and they call for a compliance inspection report, then a follow-up site inspection and an updated report when corrections were needed. Each inspection goes on the draft with its date, report and corrections, and a job with no fabrication visit on file goes at the top of the list.
Changes only count in writing. The policies define contract documents broadly: drawings, specifications, addenda, change orders and written permission to modify a line of the standard, granted before the work or the inspection. Departures from a standard's minimums hold only when the contract documents or an accepted submittal note them clearly. If small nonconformities stay uncorrected and the design professional or owner accepts them, a certificate can issue on a Letter Accepting Variations, which moves the firm to probationary status. Closing out takes a closeout form, a statement of the final contract amount with all change orders, and a certificate of compliance, defined as a letter to the architect and signed by the firm's designated QCP liaison. The label or certificate is the firm's own statement, not the program's. The draft pairs each deviation it finds on a shop drawing with its written permission, or lists nothing on file.
Material records live in purchasing. EPA's questions and answers on its composite wood rule treat a shop that puts veneer on a regulated core as a laminated product producer, and so a fabricator, which keeps invoices, bills of lading or similar documents carrying a TSCA Title VI statement for three years and labels finished goods with its name, the month and year made and that statement. California's air board says it will accept goods labeled TSCA Title VI compliant. FSC separates full project certification from certifying named components, and says a supplier inside a project's scope needn't hold its own chain of custody certificate if its wood comes from valid holders. Oregon State also asks for fire-retardant treatment data and the treating plant's certification, and Yale names AWI finish systems TR-6 and OP-5. The draft lists each document found or missing, and your reviewer checks every date, source and gap. Nothing here is legal advice.
// What you send
Project files your office already closed
20 to 30 closed projects
Whatever your office kept on each: the registration email, the request form, the specification sections, the submittal log, inspection reports, certificates and photos of labels. Include one job that needed corrections and one where a document went missing.
Finish and material records
Finish samples and approvals, panel and laminate invoices, bills of lading, treatment data and any chain of custody paperwork for those same projects.
How your office builds a file
Your own checklist, even a page of notes: what goes in, who keeps it, and what happens when something is missing. If a specification names a different quality program, send its requirements too.
NDA first, copies only
Signed before anything moves. We never log in to your ERP, your estimating or shop drawing system, or a program portal. If project records must stay on site, your reviewer helps us build stand-ins that look the same.
// Before it starts
Settled before any file is copied
A file test is only fair if everyone agrees what counts as on file, so the owner settles that first.
- Your reviewer
- Named by the owner, usually the quality or project manager
- Success criteria
- In writing: what must be found, and what must be listed as missing
- Sample
- Your reviewer's pick: several owners, editions and inspection histories
- Program rules
- The edition and checklist each project is read against
- Who decides
- Your quality person and the program's inspector, every time
- Price
- A range for running it live, given before any file moves
- NDA
- Signed ahead of any copying
// How it's judged
Each draft beside the file your office kept
| On the same 20 to 30 projects | File your office kept | The AI draft |
|---|---|---|
| Project name and registration number | Filled in from your files | Filled in from your files |
| Standard and edition the specification names, with bid date | Filled in from your files | Filled in from your files |
| Grade called for, by section | Filled in from your files | Filled in from your files |
| Request, submittal and inspection dates | Filled in from your files | Filled in from your files |
| Inspection reports, corrections and follow-up visits | Filled in from your files | Filled in from your files |
| Written permissions matched to shop drawing changes | Filled in from your files | Filled in from your files |
| Finish and material documents found | Filled in from your files | Filled in from your files |
| Items listed with nothing on file | Filled in from your files | Filled in from your files |
// After a yes
A month of projects in progress
With your reviewer's yes, projects moving through the shop get the same file for about 30 days.
Your quality or project manager approves each file, and every form, label order and inspection request is still placed by your team.
Scoring continues on live projects. Any further job is your decision, priced separately, with monthly support once one is live.
// Possible next jobs
What could follow the file
- 01Next
Casework schedule quotes
Elevations and schedules read into a draft sheet by room, for your estimator to price.
- 02Then
License and section check
Each new job's scope listed against the sections your firm is licensed for, for your quality manager to look over before the bid goes out.
- 03After that
Supplier paperwork requests
Open orders whose invoice or bill of lading carries no composite wood statement, listed for purchasing to follow up.
// One hard limit
It assembles the file. It never rules on the work.
Whether work meets a grade and whether a product is acceptable stay with your quality person and the program's inspector. The proof of concept never touches your estimating, shop drawing or ERP system or a live quote, orders no label, files no form, requests no inspection and contacts no program office, architect or supplier. Defense and aerospace work stays out. Standards and rules are named only so your people can read them. We have no relationship with AWI or its program, and nothing on this page is legal advice.
Priced per job. You get a range before the proof of concept and a fixed price before you sign.
Rob gives the range on the call, once he knows how many certified projects you close in a year and how many offices or systems hold their records.
// Questions
Quality file questions
Will this tell us whether a job would pass a QCP inspection?
Do you need our program login or license number?
Are you connected to AWI?
Our specifications sometimes name a different woodwork program. Does this still work?
Can it confirm our composite wood paperwork meets federal or California rules?

Rob Eason, founder
// Book a proof of concept call
Bring the last file that took too long to close.
Thirty minutes with Rob about your shop, your role, which job you'd test and how many certified projects you close in a year. Project records stay with you until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
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- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
