30-min call with RobBook a proof-of-concept call
Job 02 · Quality and closeout

// Architectural millwork manufacturers · Quality program files

Quality program files, assembled from your own records for your quality or project manager to review.

A certified project asks for a lot of paper, and it usually lives in several places: an email with the registration number, a section of the specification, a submittal log, inspection reports, finish records, supplier invoices. In a free AI proof of concept, AI assembles that file again from copies of 20 to 30 projects you already closed. Your reviewer, the quality or project manager who knows these files best, compares each draft with the file your office actually kept. What is missing gets listed. Nothing gets judged.

Book a proof-of-concept call30 minutes with Rob
Closed projects
20 to 30
Grades or products judged
None
Inspectors or program staff contacted
None

// The one job

From scattered project records to one file, with the gaps named

The file differs by project, but the questions stay the same. Is this job registered, and under what number? Which grade and which edition does the specification call for? When did the shop drawings go in and come back, and when did each inspection happen? Which finish, panel and laminate documents back up what was built? Your quality or project manager pulls those answers from the bid folder, the submittal log, the shop, purchasing and a long email thread.

For the test, AI reads copies of those records and assembles the file: project registration details, the grade the specification calls for, submittal and inspection dates, finish and material documents, and the items with nothing on file, each with the document it came from. It doesn't decide whether anything meets a grade or whether a product is acceptable, and nothing goes to a program office. Your reviewer sets each draft beside the file your office kept at closeout.

Project recordsKept in several places
Registration no.
Specification section
Submittal log
Inspection reports
DocumentDateKept by
Made-up records, for illustration
Gathered and
dated by project
Certification fileFor your reviewer
Project no.
Grade called for
Inspection dates
Nothing on file
ItemFound inDate
Made-up file, not a real project

// The hard parts

What a certification file needs, and where each piece sits

The project number comes first. The registration page for the Architectural Woodwork Institute's (AWI) Quality Certification Program, QCP, says anyone can start a registration, that it costs nothing, and that a six-digit number arrives by email, usually within 24 hours. It asks which version of the standards applies, the project stage, estimated dates, and contacts for the design firm, general contractor and woodworking firm, with a license number for the woodworker alone. Albuquerque Public Schools' section leaves a blank for that number and tells the architect to get it before bid. The Maryland Aviation Administration has the woodworker register right after the construction contract is awarded. QCP's published policies, in the June 2019 edition, require registration before fabrication and a signed request, form 722F011, at least 14 days before fabrication starts. The draft dates each step and marks any that came out of order.

The edition depends on the wording and the bid date. QCP's FAQ sorts it this way. A job specified to the current edition and bid between March 15, 2019 and June 1, 2020 keeps Section 10 of the second edition of the Architectural Woodwork Standards for casework instead of ANSI/AWI 0641, and one bid between June 1, 2020 and August 1, 2021 keeps that edition's Section 7 for stairs. A job that names the second edition, or went out before March 15, 2019, stays on its Sections 5 through 12. The Maryland Aviation Administration defaults to Custom grade and says Economy needs no certification. So the file quotes the specification's own words, gives the bid date, and lists any job near one of those lines.

Two inspections, and paper before each one. QCP describes a certified project as typically getting a shop drawing review and two inspections, one during fabrication and one during installation. Its policies put shop drawings, specifications and any documents changing the standards in the inspector's hands 14 days before a scheduled visit, and a project that required inspection but wasn't inspected during fabrication gets only a modified certificate, with no labels. Maryland's airport standards won't approve shop drawings without QCP labels showing the registration number, and they call for a compliance inspection report, then a follow-up site inspection and an updated report when corrections were needed. Each inspection goes on the draft with its date, report and corrections, and a job with no fabrication visit on file goes at the top of the list.

Changes only count in writing. The policies define contract documents broadly: drawings, specifications, addenda, change orders and written permission to modify a line of the standard, granted before the work or the inspection. Departures from a standard's minimums hold only when the contract documents or an accepted submittal note them clearly. If small nonconformities stay uncorrected and the design professional or owner accepts them, a certificate can issue on a Letter Accepting Variations, which moves the firm to probationary status. Closing out takes a closeout form, a statement of the final contract amount with all change orders, and a certificate of compliance, defined as a letter to the architect and signed by the firm's designated QCP liaison. The label or certificate is the firm's own statement, not the program's. The draft pairs each deviation it finds on a shop drawing with its written permission, or lists nothing on file.

Material records live in purchasing. EPA's questions and answers on its composite wood rule treat a shop that puts veneer on a regulated core as a laminated product producer, and so a fabricator, which keeps invoices, bills of lading or similar documents carrying a TSCA Title VI statement for three years and labels finished goods with its name, the month and year made and that statement. California's air board says it will accept goods labeled TSCA Title VI compliant. FSC separates full project certification from certifying named components, and says a supplier inside a project's scope needn't hold its own chain of custody certificate if its wood comes from valid holders. Oregon State also asks for fire-retardant treatment data and the treating plant's certification, and Yale names AWI finish systems TR-6 and OP-5. The draft lists each document found or missing, and your reviewer checks every date, source and gap. Nothing here is legal advice.

// What you send

Project files your office already closed

Copies only
No program portal login
01

20 to 30 closed projects

Whatever your office kept on each: the registration email, the request form, the specification sections, the submittal log, inspection reports, certificates and photos of labels. Include one job that needed corrections and one where a document went missing.

02

Finish and material records

Finish samples and approvals, panel and laminate invoices, bills of lading, treatment data and any chain of custody paperwork for those same projects.

03

How your office builds a file

Your own checklist, even a page of notes: what goes in, who keeps it, and what happens when something is missing. If a specification names a different quality program, send its requirements too.

04

NDA first, copies only

Signed before anything moves. We never log in to your ERP, your estimating or shop drawing system, or a program portal. If project records must stay on site, your reviewer helps us build stand-ins that look the same.

// Before it starts

Settled before any file is copied

A file test is only fair if everyone agrees what counts as on file, so the owner settles that first.

Quality file test termsOwner decides
Your reviewer
Named by the owner, usually the quality or project manager
Success criteria
In writing: what must be found, and what must be listed as missing
Sample
Your reviewer's pick: several owners, editions and inspection histories
Program rules
The edition and checklist each project is read against
Who decides
Your quality person and the program's inspector, every time
Price
A range for running it live, given before any file moves
NDA
Signed ahead of any copying

// How it's judged

Each draft beside the file your office kept

Project by project
Every date checked
On the same 20 to 30 projectsFile your office keptThe AI draft
Project name and registration numberFilled in from your filesFilled in from your files
Standard and edition the specification names, with bid dateFilled in from your filesFilled in from your files
Grade called for, by sectionFilled in from your filesFilled in from your files
Request, submittal and inspection datesFilled in from your filesFilled in from your files
Inspection reports, corrections and follow-up visitsFilled in from your filesFilled in from your files
Written permissions matched to shop drawing changesFilled in from your filesFilled in from your files
Finish and material documents foundFilled in from your filesFilled in from your files
Items listed with nothing on fileFilled in from your filesFilled in from your files
Blank until you run it. No cell gets an entry before your own closed projects have gone through.Your reviewer checks every line and decides.

// After a yes

A month of projects in progress

With your reviewer's yes, projects moving through the shop get the same file for about 30 days.

Your quality or project manager approves each file, and every form, label order and inspection request is still placed by your team.

Scoring continues on live projects. Any further job is your decision, priced separately, with monthly support once one is live.

// Possible next jobs

What could follow the file

Ideas, ranked
Priced one by one
  1. 01

    Casework schedule quotes

    Elevations and schedules read into a draft sheet by room, for your estimator to price.

    Next
  2. 02

    License and section check

    Each new job's scope listed against the sections your firm is licensed for, for your quality manager to look over before the bid goes out.

    Then
  3. 03

    Supplier paperwork requests

    Open orders whose invoice or bill of lading carries no composite wood statement, listed for purchasing to follow up.

    After that

// One hard limit

It assembles the file. It never rules on the work.

Whether work meets a grade and whether a product is acceptable stay with your quality person and the program's inspector. The proof of concept never touches your estimating, shop drawing or ERP system or a live quote, orders no label, files no form, requests no inspection and contacts no program office, architect or supplier. Defense and aerospace work stays out. Standards and rules are named only so your people can read them. We have no relationship with AWI or its program, and nothing on this page is legal advice.

Priced per job. You get a range before the proof of concept and a fixed price before you sign.

Rob gives the range on the call, once he knows how many certified projects you close in a year and how many offices or systems hold their records.

// Questions

Quality file questions

Will this tell us whether a job would pass a QCP inspection?
No. It shows what is on file and what isn't. Whether work conforms is for your quality person and the program's inspector, and the draft never says otherwise.
Do you need our program login or license number?
No. We work only from copies your office sends, and we never sign in to a program portal. Your license details appear in the draft only if they already sit in the records you chose to share.
Are you connected to AWI?
No. AWI and its Quality Certification Program are named because specifications name them. We hold no license, partnership or status with them, and nothing goes to their office during the test.
Our specifications sometimes name a different woodwork program. Does this still work?
Yes, if the requirements for that program come with the sample. The draft lists what your checklist for that program asks for and says which checklist it used on each project.
Can it confirm our composite wood paperwork meets federal or California rules?
No. It lists which invoices and labels are on file and which carry a compliance statement. Whether that satisfies a rule is a question for your own people and advisers, and nothing here is legal advice.
Rob Eason

Rob Eason, founder

// Book a proof of concept call

Bring the last file that took too long to close.

Thirty minutes with Rob about your shop, your role, which job you'd test and how many certified projects you close in a year. Project records stay with you until the NDA is signed.

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