// Industrial distributors · Cross-reference quotes
Cross-reference quotes for plant parts, from a worn number or a photo to your item.
A plant mechanic sends the number off a failed bearing, the brand the line was built with, or a phone photo of a fitting. Someone at your counter works out the interchange, picks an item you stock and quotes it. In a free AI proof of concept, AI drafts those quotes again from copies of 20 to 30 requests your team already answered, with the basis for every match written on the line. Your reviewer, the person on your team who knows interchanges best, checks each draft against the quote that went out.
- Requests tested
- 20 to 30, already quoted
- Quotes sent or equivalents approved
- None
- Signed first
- An NDA
// The one job
From a plant's part request to a quote your counter can send
The request rarely names your item. It names what is stamped on the old part, a catalog number from a brand you don't carry, a size read with a caliper, or nothing but a photo. Someone works out what the part is, finds the closest item on your shelf or a vendor's, decides whether it is an exact interchange or an equivalent, and prices it.
For the test, AI reads copies of those requests and drafts each quote line: your item, how it matched (exact interchange, same dimensions and features, or a proposed equivalent), stock or lead time, and the price from your records. A line it can't confirm goes to your salesperson with the reason. No quote is sent.
for your counter
// The hard parts
Where an interchange goes wrong
The suffix is the part. A request for a 6205-2RS names a size and asks for rubber seals on both sides, and each maker spells that its own way. SKF's contact seals appear as 2RSH or 2RS1, NSK's as DDU and NTN's as LLU. NSK's VV and NTN's LLB are non-contact seals, and 2Z or ZZ means metal shields, not seals at all. A trailing C3 means internal clearance greater than normal, so a quote that drops it is for a different bearing. The draft keeps every suffix the request carried, or says which one it couldn't read.
Fittings that thread together and still leak. Hydraulic dash sizes count tube size in sixteenths of an inch, so a -6 JIC end is for 3/8-inch tube. The thread alone doesn't identify the fitting: an adapter sold as 3/4-16 SAE O-ring boss on one end and 3/4-16 JIC 37-degree flare on the other has the same thread on both ends, one sealing on an O-ring and the other on a flared cone. When a photo shows the threads but not the seat, the draft holds the line and asks for the seat type instead of guessing.
Two names for one insert, and a grade on top. A turning insert ordered as CNMG 432 in ANSI inch terms is CNMG 120408 in ISO metric terms: a half-inch inscribed circle with a corner radius of about 1/32 inch. The shape matches across makers, but each adds its own chipbreaker and grade code, such as PM 4405 from one and KCP25C from another, and those decide how the edge cuts. When a plant wants the same insert from a brand you carry, the draft matches the size exactly and lists the grade as a proposed equivalent for your salesperson to confirm.
Gloves and bolts carry ratings, not only numbers. A requisition for cut level 4 gloves may predate ANSI/ISEA 105-2016, which replaced the old 0 to 5 scale with nine levels from A1 to A9, rated in grams. EN 388 gives its coupe test a number from 1 to 5 and the ISO 13997 test a letter from A to F, and the scales don't convert one-to-one. A bolt in a photo is easier: three radial lines on the head mark SAE J429 Grade 5, six mark Grade 8, none marks Grade 2, and metric bolts carry a property class such as 8.8 or 10.9. Each draft names the rating it quoted against.
What your reviewer watches. Usually the counter salesperson the others go to with an odd number. They check that each draft quotes an item you carry, that an exact interchange really is exact, that every equivalent is marked for approval, and that a part with no good match came back as a question. A part once returned because the match was off belongs in the sample.
// What you send
Copies from the counter
20 to 30 answered requests
Each request as it came in, photos included, with the quote your team sent and the order if one followed. Add a return or two where the match turned out wrong.
Your item file
An export with your item numbers, manufacturer part numbers, brands, units and whatever dimensions or attributes you keep, plus branch stock from those dates if you have it.
The interchange you trust
Cross-reference lists your team maintains, the manufacturer interchange guides it uses, and any approved-brand lists plants have handed you.
An NDA first, and no logins
Nothing moves until the NDA is signed, and we never log in to your ERP or your counter's inbox. Plant names can be masked. If files can't leave, your reviewer helps us build look-alikes.
// Before it starts
Agreed before the first request moves
A wrong equivalent can stop a plant's line, so the owner settles how matches are judged before anything else.
- Your reviewer
- Named by the owner, often the counter salesperson others ask about interchanges
- Match rules
- When an equivalent may be quoted, and when only an exact interchange will do
- Success criteria
- Written and agreed, for the item matched, the basis shown and the price
- Sample
- Chosen by your reviewer, across product lines, with photos and wrong matches in it
- Price
- A range for running cross-reference quotes live
- NDA
- Signed before any request or item file is shared
// How it's judged
Each draft beside the quote your counter sent
| On the same 20 to 30 requests | What your counter quoted | The AI draft |
|---|---|---|
| Item matched from a stamped number, an old brand or a photo | Scored on your requests | Scored on your requests |
| Exact interchange or equivalent, labeled as such | Scored on your requests | Scored on your requests |
| Bearing seal, shield and clearance suffixes kept | Scored on your requests | Scored on your requests |
| Thread and seat type settled, or asked about | Scored on your requests | Scored on your requests |
| Insert size and grade, glove cut rating or bolt grade named | Scored on your requests | Scored on your requests |
| Stock or lead time, and a price from your records | Scored on your requests | Scored on your requests |
| Lines sent back as questions, and why | Scored on your requests | Scored on your requests |
// After a yes
About 30 days on new plant requests
When your reviewer says yes against the success criteria, the job runs on incoming plant requests for about 30 days.
A salesperson checks every draft quote before a plant sees it, and only your team approves an equivalent or sends a price. Matches your reviewer confirms can be added to your cross-reference file.
That month has a fixed price you see before signing. Any job after it is priced separately.
// What could come next
Possible next jobs, ranked
- 01Next
Plant catalog files
Contract items and prices rebuilt as the catalog file each plant's purchasing system loads, for your coordinator to check before upload.
- 02Then
Your interchange file
Matches confirmed during live quoting gathered into your ERP's cross-reference, so the next request for the same stamped number already has an answer.
- 03After that
Vendor-managed bins
Storeroom counts and scans at the plants you stock, turned into replenishment orders for your rep to confirm.
// One hard limit
It never sends a quote or approves an equivalent.
Drafts land on a review sheet and stop there. Nothing goes to a plant, a manufacturer or a rep, and no equivalent is called approved. When the draft can't be sure two parts are the same, it says so and leaves the call to your salesperson. Every price comes from records you sent.
Cross-reference quoting is priced as a job of its own: a range up front, a fixed figure before you sign.
What sets the range: how many requests your counter answers in a month, how many product lines they cross, and how your item file and interchange lists are kept.
// Questions
Questions from the counter
Can it identify a part from a photo?
Will it quote an equivalent without telling us?
What if the old brand isn't made anymore?
Does it use interchange data from outside our files?
Which ERP does it need?

Rob Eason, founder
// Book a call with Rob
Bring the requests that took longest to answer.
A half-hour with Rob. He'll ask who you are and your role, which job to test, and roughly how many cross-reference requests your counter answers each month. Keep requests and item files back until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
