// AI for heavy duty truck parts distributors
AI for heavy duty truck parts distributors, tested on core returns and fleet bids you already closed.
For independent aftermarket distributors selling parts and shop services to fleets, repair shops and municipalities. Begin with core return credit checks or with fleet parts bid sheets. Either becomes a free AI proof of concept on copies of 20 to 30 returns or solicitations your counter and inside sales team have finished. Nothing connects to your parts system. Your reviewer, the person on your staff who knows that work best, holds each draft against what your people did.
- First job
- Core return credit checks, or fleet parts bid sheets
- From you
- 20 to 30 closed returns or past solicitations, copied after the NDA
- Parts system
- Never touched
- Never
- A credit issued, a bid priced, a core ruled acceptable
- Reviewer
- Named by the owner up front
- Price
- Range now, fixed price before signing
// Jobs we would test
The counter's returned cores and inside sales' bid file
Core return credit checks
Core return paperwork compared with the original sale and the supplier's written core policy before credit goes to the customer: invoice number, part and core number as written, ship and return dates, the policy's condition and time-limit terms. Each return that doesn't match goes to a person at the counter or in accounting.
See the core return pageFleet parts bid sheets
A public agency's or fleet's parts solicitation read into a draft price sheet for your inside salesperson: categories and manufacturers' price lists named, discount-off-list structure, delivery terms, core and return terms, and the blanks a person must fill or decide.
See the bid sheets pagePrice book changes on contract accounts
When a supplier issues a new price book, every fleet or public contract that names it listed with the old date, the new date and the discount it carries, for your pricing lead to act on.
Fleet invoice coding from shop tickets
A repair ticket's parts and labor lines drafted with the unit number and the maintenance codes a fleet account asks for, for your service writer to check before anything bills.
// Why these two first
A closed return or a past bid already shows the right answer
A returned core is a credit waiting on paperwork. In September 2016 six supplier and remanufacturing associations, MERA and APRA among them, agreed on shared descriptions for their industry. A core, they said, is a previously sold, worn or non-functional part intended for remanufacturing. It is not waste or scrap, and it isn't meant to be reused before that process. So a worn starter landing on your counter is neither trash nor stock. It is a credit your customer expects and one your supplier may or may not honor, and the paper around it decides which.
Federal guides police the words on your paper. The FTC's guides for rebuilt, reconditioned and other used automobile parts, at 16 CFR Part 20, reach parts designed for trucks and tractors as well as cars. Section 20.3 treats the word rebuilt as deceptive unless the product was taken apart as needed, cleaned, and had worn or missing parts restored or replaced, and the word remanufactured as deceptive unless that work happened at a factory generally engaged in rebuilding that type of product. A bid sheet or a return record has to keep those words exactly as the supplier used them. Nothing on this page is legal advice.
Public buyers draw their own weight line. Westchester County, New York's medium and heavy duty truck parts award, RFB-WC-23090, is limited to aftermarket replacement parts for Class 5 and above chassis and cab trucks over 16,000 pounds GVWR, and it also serves the county's political subdivisions. Its first section sets a discount off the manufacturer's list price, one row per book: price book, price book number, current price book date and discount. Its second section allows a markup above vendor cost only as a secondary option for parts the primary agreements don't cover, and makes the department placing the order verify that cost. On the extension running through March 15, 2027, one price book still shows a current date of July 1, 2021.
The manufacturer can be the line item. Tarrant County, Texas's Bid 2020-195, an annual contract for OEM heavy duty equipment and truck parts and supplies, gives each manufacturer a numbered section with two entries, a percent discount and a price list, and marks the winners primary, secondary or alternate. One primary award cites a published list price dated 2/1/20. Every sheet of this kind your team has filled in shows your reviewer what a correct draft should have named.
Shops and catalogs keep separate vocabularies. ATA's Technology & Maintenance Council is the official custodian of VMRS, the coding convention fleets use to track maintenance costs, and its Code Key 18 holds more than 90 codes for why parts fail, with out of balance as 25 and seized as 37. On the catalog side, the Auto Care Association announced on January 27, 2020 that HDDA: Heavy Duty had rolled out a heavy duty expansion of PIES, the Product Information Exchange Standard, with 20 product categories, more than 9,000 components and more than 63,000 attributes. A distributor stands between those two languages and the paper in front of the counter.
One limit covers both jobs. The proof of concept never touches your parts system, a live order or a live bid. It never issues a credit, prices a bid or decides whether a core is acceptable. A person at your counter or in accounting issues every credit, and an inside salesperson approves every price sheet. Defense and aerospace work is out of scope.
// How the test runs
Three steps, beginning with one desk
- Step 01
Choose a desk and a reviewer
Your owner settles the job and the reviewer, often the parts manager or whoever posts core credits for returns, or the inside salesperson who handles public accounts for bids. Written success criteria, a price range for the live job and a signed NDA all come before a single tag or solicitation is copied.
- Step 02
Work from copies of finished files
Send 20 to 30 closed core returns with their invoices and the supplier policies in force, or 20 to 30 past solicitations with the sheets your team returned. We call this stage the sandbox: a free test on paperwork you've already finished. If originals can't leave the building, we build look-alikes with your reviewer.
- Step 03
Roughly a month live, after a yes
The same job then runs on new returns or solicitations for about 30 days, and a person approves each item before it posts anywhere. Monthly support comes after that. Your next job is a separate decision, taken one at a time and priced on its own.
Priced per job. You get a range before the proof of concept and a fixed price before you sign.
On the call Rob sets the range from three counts: cores returned across your counters in a month, suppliers whose policies apply, and public solicitations your inside sales team answers in a year.
// Questions
What the parts counter and inside sales ask first
Does the test need our parts system or point of sale?
Will the AI decide whether a core is good?
Our suppliers all have different core policies. Is that a problem?
We sell to fleets and shops and also bid public contracts. Where should we start?
Do our discounts have to be visible to you?
Does this cover our service shop?

Rob Eason, founder
// Book a proof of concept call
Start with one branch's returned cores.
A 30-minute call with Rob: your branches, your role, the job you'd test and about how many cores come back in a month. Invoices, tags and solicitations stay with you until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
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- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
