// AI for generator dealers
AI for generator dealers, tested on spec quotes and compliance files you already closed.
For independent dealers and service companies that sell, install and maintain commercial standby generators for hospitals, data rooms, water utilities and commercial buildings. Start with specification section quotes, or with the annual compliance file your service desk builds for each customer. A free AI proof of concept tests the one you pick on copies of 20 to 30 your team already finished. Nobody logs in to your service system or a generator controller, and your reviewer, the person on your team who knows that work best, makes the call.
- First job
- Spec section quotes, or annual compliance files
- From you
- Copies of 20 to 30 closed quotes or files, after an NDA
- Logins
- None: no service system, controller, live quote or live file
- Never
- A generator sized, a test result judged, a report signed
- Your reviewer
- Named by the owner up front
- Price
- A range first, fixed before you sign
// Jobs we would test
Start where the section lands, or where the file leaves
Specification section quotes
A project's generator section and electrical schedule read into a draft quote sheet: kW and voltage as scheduled, fuel and tank fields, the emissions tier named, enclosure and sound, transfer switches, required tests, and every conflict between the two documents.
See the spec quotes pageLoad bank test report files
A customer's annual compliance file assembled from service records: run logs, load bank or exercise reports, fuel tests, transfer switch tests, and the dates and records still missing, for your service manager to review and send.
See the compliance file pageService agreement renewals by site
Each customer's generator list, last services and next visits gathered ahead of renewal, for the person who prices the agreement.
Startup and acceptance packets
Factory reports, field readings and transfer switch settings gathered into the turnover package a project's section lists, for your project manager to check.
// Why these two first
One document sets the sale, and the service year has to prove it
The trade trains its own people. The Electrical Generating Systems Association describes itself as the world's largest organization devoted only to on-site power generation. Its more than 500 member companies include distributors and dealers, service firms, contractors and integrators, consulting and specifying engineers, and end users, and it offers generator technician certifications and a load bank certification of its own. Those are the people on either end of this work: the ones who write a section and the ones who later have to show what was tested.
A section can decide who may quote. Chicago Public Schools' generator section wants authorized service facilities within 50 miles of the project and a factory-trained service department with at least ten years of documented round-the-clock experience. The University of Maryland, Baltimore wants the installer no more than two hours' normal travel from the site and available around the clock. A 2024 section in the City of Spring Lake Park, Minnesota's meeting materials draws its line at an authorized service organization inside a 30-mile radius. Your sales engineer reads lines like these before a quote exists, and every closed project shows how they were read.
The sale can hand you the first service year. Northwestern University's 2017 generator section includes 12 months of full maintenance from substantial completion, with monthly exercising and a yearly load bank test. A quote built from that section starts the very record your service desk will assemble a year later, so the two jobs share a good part of their paper.
Hospitals answer to a federal rule and the standards it names. Under 42 CFR 482.15(e), a hospital has to carry out the emergency power inspection, testing and maintenance requirements in the Health Care Facilities Code, NFPA 110 and the Life Safety Code, and a hospital with fuel on site needs a plan for keeping emergency power running through an emergency unless it evacuates. Where your company does that testing, the record starts on your service tickets. We name public rules here to describe the work; nothing on this page is legal, regulatory or engineering advice.
Water and public buyers add machines and forms. Texas has public water systems serving 1,000 connections or more test and maintain generators to Level 2 maintenance requirements in NFPA 110, and gives smaller systems a monthly checklist instead. A 2014 request for proposals from the City of Portsmouth, New Hampshire, for one annual service contract, lists 37 emergency generator systems across its wastewater, water, public works, police, fire and school departments, on diesel, natural gas and propane, with ratings listed from 5 kW to 750 kW. One customer, 37 sets of records.
Your closed work already holds the answers. A quote your sales engineer built shows what a draft should have pulled from the section, and a file your service manager sent shows what a complete year looks like. One limit covers both jobs. The test never touches your service system, a generator controller, a live quote or a live compliance file, and it never sizes a generator, judges a test result or signs a report. A sales engineer approves every quote and a service manager sends every file. Out of scope: defense and aerospace.
// How the test runs
Three steps at one desk
- Step 01
Pick the desk, name the reviewer
The owner names your reviewer: usually the lead sales engineer for quotes, or the service manager for files. Success criteria go in writing, you get a price range for the live job, and the NDA is signed before anything moves.
- Step 02
Run it on copies
Send 20 to 30 closed projects with their specification sections, electrical schedules and finished quote sheets, or 20 to 30 annual files with the service records behind them. Inside Massmarket this step is the sandbox, a free AI proof of concept run on your own paper. Whatever can't leave the building gets rebuilt as look-alikes with your reviewer.
- Step 03
After a yes, about 30 days live
The same job runs on new projects or new annual files for about a month. Your sales engineer approves each quote, and your service manager reviews and sends each file. A second job, if you want one, gets its own price, with monthly support after that.
Priced per job. You get a range before the proof of concept and a fixed price before you sign.
Rob sets the range on the call from two counts: generator sections your sales engineers quote in a month, and customer sites your service desk keeps files for.
// Questions
What generator dealers ask first
Does the test need our service software or a login to a generator controller?
Will the AI size a generator or decide whether a load bank test passed?
We serve hospitals, water utilities and office buildings. Should the sample mix them?
Do the sales desk and the service desk have to start together?
We sell one line but service several makes. Does that matter?

Rob Eason, founder
// Book a proof of concept call
Bring one bid week's sections, or last year's files.
Thirty minutes with Rob: your company, your role, the desk you'd test, and roughly how many generator sections you quote or customer sites you maintain. Keep every document with you until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
