// Elevator contractors · The first job
Elevator violations drafted into the repair proposal, each cited item with its cure date.
Repair proposals from a state or city inspector's violation report and your mechanic's notes, tested as a free AI proof of concept on 20 to 30 reports your office already answered. AI drafts each cited code item, the unit, what is needed, what the customer must do and the cure date. Your reviewer, the service manager who knows this work best, compares every draft with the proposal that went out.
- Past reports
- 20 to 30
- Safety calls made by AI
- None
- Live records touched
- None
// The one job
The inspector cited it. The building needs a proposal before the date runs out.
A state inspector's report on a hotel's traction cars comes back citing worn interlocks on car 2, a machine room with no working ventilation, water in the pit and an expired five-year tag on car 3. Your mechanic adds notes from a site visit: which interlocks, which parts, how many hours, whether the car comes down. Someone in your service office then turns all of that into a proposal the building's manager can sign in time.
In the proof of concept, AI reads the same reports and notes and drafts the proposal: each cited code item on its own line, the unit in the inspector's numbering and yours, what the repair needs, what the customer has to do, and the cure date with the rule behind it. No proposal reaches a customer and no live record is touched. Your service manager sets each draft beside the one your office actually sent.
mechanic's notes
// Where it gets hard
The same violation carries a different clock and different paper in every jurisdiction
The cure date depends on who wrote the report. In New York City, defects from a Category 1 test or a periodic inspection must be corrected within 90 days of the inspection that found them, the Affirmation of Correction goes in within 14 days of the correction, and Failure to Correct violations follow at 104 days. Florida's statute exposes an owner to a fine if a state correction order isn't met within 90 days of issuing, and the order can call for a reinspection. In Fairfax County, Virginia, the inspection report itself serves as the Notice of Correction, with re-inspection in 30 to 40 days. The draft prints the date your reviewer's rule produces and names that rule, so a wrong starting day is easy to catch.
A signed proposal can be the paper the owner relies on. Texas wants one of three things with the report, within 30 days of the inspection: a company letter for each piece of equipment confirming correction, a letter saying the violations are under contract for correction, or a delay or waiver application on form ELE205N. Those letters carry the ELBI number, decal numbers, the violations, the dates, contact details for owner and contractor, and the owner's signature. A violation marked REPEAT has to be fixed right away and verified in writing by the inspector before a certificate issues. One state's rule, Mississippi's, allows 30 calendar days, or work under contract and finished by the next inspection due date, or an approved waiver or delay. So the draft sets out the identifiers those letters need and puts any repeat at the top.
Citations arrive in codes, and the codes don't travel. Miami-Dade's inspection form uses five-character codes based on Florida's, whose first character names the equipment: E electric, H hydraulic, S escalator, M moving walk, O other. One condition can have several rows, some citing ASME A17.1 sections from its 1996 and 2000 editions, another the existing-equipment code, A17.3, and O999n simply means see the notes. The instructions posted for New York City's ELV3 report, dated August 2015, build a defect from three lists: a part such as 21 Interlocks, a condition such as N By-passed or H Worn, and a suggested remedy such as 11 Replace or 17 Re-inspection Required. The draft keeps the inspector's code on each line beside a plain description of the work, and never rewrites a citation into another section.
Part of the cure may not be yours to do. Maryland's tips for building owners and general contractors, written for final and alteration inspections, show how much sits in the building rather than the hoistway: a sump pump rated at 3,000 gallons per hour for each hoistway, no sprinkler lines or heads over elevator equipment, a self-closing, self-locking machine room door, permanent lighting, and cooling and heating to code. Miami-Dade gives machine room ventilation and the pit's sump hole codes of their own. The draft splits each report into work for your mechanics and items the customer must arrange with its own trades, because a proposal silent on those leaves a violation open after your crew has gone.
Units go by several names, and your reviewer will start there. Texas identifies equipment by ELBI number and decal, Washington by state conveyance number, New York City by device number, while your mechanic writes car 3 or the freight. The draft carries both. Your service manager will check first: cited items dropped from the proposal, the wrong unit on a line, a repair broader than the mechanic's notes support, building items quoted as yours, repeat violations not flagged, and cure dates counted from the wrong day. Rules here are summaries of public pages read in November 2026, not legal or engineering advice.
// What you send
What the test needs from your service office
20 to 30 violation reports
Reports from state, city and third-party inspectors that cited something, across the jurisdictions you work in, including a few with only building items and at least one repeat violation.
Mechanic's notes and the proposals sent
The notes, photos or site-visit tickets behind each report, the proposal your office sent, any revision, and whether it was signed, declined or left open.
Your rates and your wording
Labor rates, overtime rules, part prices, exclusions and the standard language on your proposals. Last year's rate sheet is fine if that is what your office prices from.
NDA first, look-alikes if needed
Violation reports name your customers' buildings and describe what is wrong with their equipment, so the NDA is signed before anything moves. Where an owner refuses copies, we rebuild the reports as look-alikes with your service manager.
// Before it starts
Put in writing before any report leaves your office
Two decisions come from the owner: who judges the drafts, and what counts as passing.
- Reviewer
- Named by the owner. Usually your service manager or whoever answers violation reports today.
- Success criteria
- Written first, including how a wrong cure date or a dropped citation counts
- Repair decisions
- Made by a licensed person, never by AI
- Price
- Range for the live run, shared before the first report moves
- NDA
- Signed before any report or photo is sent
// How it's judged
Each draft set against the proposal your office sent
| Same 20 to 30 reports | Your office's proposal | The proof of concept |
|---|---|---|
| Every cited item carried onto a proposal line | Filled in from your reports | Filled in from your reports |
| Unit matched to the jurisdiction's number | Filled in from your reports | Filled in from your reports |
| Code reference kept as the inspector wrote it | Filled in from your reports | Filled in from your reports |
| Repair scope supported by the mechanic's notes | Filled in from your reports | Filled in from your reports |
| Customer's own items split out | Filled in from your reports | Filled in from your reports |
| Repeat violations marked | Filled in from your reports | Filled in from your reports |
| Cure date and the rule behind it | Filled in from your reports | Filled in from your reports |
// After a yes
About 30 days on new violation reports
With your service manager's yes, the same job runs for about 30 days on reports as they arrive.
A person approves every proposal before a building manager or owner sees it. Each line shows the citation, the unit, the repair and the cure date, and anything the draft couldn't settle comes flagged with the reason.
Before you sign, you see one fixed price for the live job. Whatever follows gets its own price, and monthly support starts once a job is live.
// After proposals
Where this could go next
- 01Next
Maintenance control program records
Each unit's records checked against the tasks and intervals its own program calls for, ahead of the inspection.
- 02Then
Open violations by cure date
One list of every cited item still open, sorted by the date it falls due, for your service manager's weekly review.
- 03After that
Modernization scopes
Repeat citations on aging equipment gathered by unit, so your modernization lead can see where the same repair keeps coming back.
// One hard limit
It never decides whether a unit is safe to run.
Under the ASME A17.1 text the Illinois State Fire Marshal summarizes, a defective part that directly affects safe operation takes the equipment out of service until it is fixed, and that judgment belongs to your people and the inspector. The proof of concept never touches your field service or accounting system, a live proposal or an inspection record. Every repair is decided, and every record signed, by a licensed person on your team. The draft lays out what the report and your mechanic already said, and marks what it can't.
Priced per job. You get a range before the proof of concept and a fixed price before you sign.
The range comes on the call, once we know how many violation reports your office answers in a month and how many jurisdictions write them.
// Questions
Violation proposal questions from service managers
Will the AI decide whether a cited elevator can keep running?
Can it tell us what repair a citation needs?
Can the draft proposals be priced from our rates?
Some citations are the building's to fix, such as machine room cooling. How does the draft handle those?
Will it file our Affirmation of Correction or our letter to the state?

Rob Eason, founder
// Book a proof-of-concept call
Bring a stack of answered violation reports.
30 minutes with Rob about your company, your role, the job you would hand off first and roughly how many violation reports your office answers each month. Keep reports and photos until the NDA is signed.
- Co-owned a 60-employee financial services firm and sold his share to his partner.
- Ran GOSO Technologies, a Boston solar company rated 5/5 across 24 Google reviews.
- 5/5 across 83 reviews in HighLevel's Certified Admin Directory.
- 4.3/5 from 6 Google reviews of Massmarket AI.
- Every directory and Google review, critical ones included, is shown word for word at massmarket.ai/reviews.
- Takes every proof-of-concept call himself.
