Elevator and escalator service and modernization

// For independent elevator contractors

AI for elevator contractors, tested on violations your office already answered.

For independent companies that maintain, repair and modernize commercial elevators and escalators across many makes. Start with repair proposals drafted from violation reports, or with maintenance control program records checked ahead of the next inspection. Whichever you pick runs as a free AI proof of concept on copies of 20 to 30 reports or unit files your team has already closed. Nobody logs in to your field service or accounting system. The verdict belongs to your reviewer, the person on your team who knows that work best.

Book a proof-of-concept call30 minutes with Rob

Elevator contractor proof of conceptTerms before day one

First job: Violation repair proposals, or program records
From you: 20 to 30 closed reports or unit files, copied after the NDA
Systems touched: None: no field service, accounting or live record
Never: Decides whether a unit is safe to run
Reviewer: Named by the owner before day one
Price: Range on the call, fixed price before signing

// Jobs we would test

Two jobs that begin with an inspector's paper

Proposals or records first
Two more for later

JOB.01 · START HERE

Violation repair proposals

A state or city inspector's violation report and your mechanic's notes drafted into one proposal: each cited code item, the unit, what the repair needs, what the customer must do itself, and the cure date.

See the violation proposal page

JOB.02 · OR START HERE

Maintenance control program records

A unit's callback logs, periodic test records and on-site documents checked against the tasks and intervals its own program calls for, with whatever is missing listed before the inspection.

See the program records page

JOB.03 · LATER

Modernization proposals

A survey of aging controllers, machines and door equipment drafted into a scope for each car: what stays, what gets replaced and which permit the work needs, for your modernization lead to price.

JOB.04 · LATER

Maintenance contract renewals

Expiring agreements read for term, renewal notice, price adjustment, covered components and exclusions, then listed by date for the account manager who handles each building.

// Why these two first

An inspector wrote the question, and your closed files hold the answer

The finding comes from outside your shop. New York City has each periodic inspection done by an approved agency that can't be affiliated with the company maintaining the device, and licensed independent third parties perform and witness its category tests. Florida's statute has covered units inspected every year by a certified elevator inspector, or by a city or county under contract with the state. Texas has owners hire a registered inspector annually under Health and Safety Code chapter 754, then post the resulting certificate where the public can see it, good for one year from the inspection date. However the report reaches you, the problem is already in writing before your office starts.

That makes violation proposals a clean first test. Every report citing something led somewhere: a proposal your service manager wrote, a revision, a signature or a decline. Inspections repeat across every building you maintain, so 20 to 30 of them gather from ordinary work with an answer on file. Fairfax County, Virginia, shows how tight that calendar runs: certificates last 12 months and hang off each unit's diary month, with periodic inspections at 6 months, Category 1 tests at 12 and Category 5 tests at 60.

Program records are the other fair place to begin. Each unit's binder either satisfied the last inspector or it didn't, and that verdict is your answer key. If the scramble before an inspection hurts more than the paperwork after one, start here instead, on unit files that have already been through it.

Which book applies can differ car by car. A code data plate shows the edition of ASME A17.1, the Safety Code for Elevators and Escalators, in force when a unit was installed and at any later alteration, and the Illinois State Fire Marshal's summary marks that plate as crucial for inspections. Independents inherit equipment of many makes and ages, so every draft has to say which edition it read, and why.

Contracts are regulators' paper too. Florida wants a statement verifying each service maintenance contract filed with the state at least once a year, and a canceled one reported. That is one reason renewals sit on this list, after the two jobs where an inspector has already marked up the page.

One limit covers every job here. New York's Labor Law section 954 ties a mechanic's license to a credential such as the National Association of Elevator Contractors' Certified Elevator Technician or a recognized training program, and an inspector's to a Qualified Elevator Inspector credential. Your licensed people keep those calls. The proof of concept never touches your field service or accounting system or a live proposal or inspection record, and it never decides whether a unit is safe to run. A licensed person decides every repair and signs every record. Rules named on this page are examples from public sources, not legal or engineering advice.

// How the test runs

From closed files to a decision

Step 01
Choose the job, name the reviewer
The owner picks the reviewer, usually a service manager for proposals or a maintenance superintendent for records, and writes down the success criteria. You also get a price range for running the job live, and the NDA is signed before any report moves.
Step 02
Run it on copies
You send 20 to 30 violation reports with the proposals that followed, or 20 to 30 unit files with what the last inspector wrote. Our shorthand for this step is the sandbox, a free AI proof of concept run only on files you have already closed. If a building owner won't let copies leave, we build look-alikes with your team.
Step 03
About 30 days live, after a yes
New reports or unit files go through the same job for about 30 days, and a person approves each item before it reaches a customer or a record. The next job starts only after its own yes, at its own price, and monthly support follows.

Priced per job. You get a range before the proof of concept and a fixed price before you sign.

The range comes on the call, once we know how many units you maintain, how many jurisdictions inspect them and roughly how many violation reports your office answers in a month.

// Questions

Questions from elevator contractors

Will the AI decide whether an elevator can stay in service?

No. Whether a unit is safe to run is never a call the proof of concept makes. A licensed person decides every repair and signs every record, and the inspector or authority having jurisdiction has the last word on the equipment.

Do you need access to our field service or accounting system?

No. The elevator proof of concept runs on copies of reports, mechanic's notes, proposals and unit files, and it never touches a live proposal or inspection record. Your systems come into it only during a live run after a yes, with a person approving each item.

We maintain equipment from many manufacturers. Does that change the test?

It makes for a better test. Send reports across the makes and controller types you actually service, older relay units included, so the sample shows whether drafts hold up when parts and procedures differ. Your reviewer chooses the units.

We work across several cities and states. Can one test cover them?

Yes, if the sample does. Reports from each jurisdiction go in as written, on the state, city or third-party form, and the success criteria say how each one's cure dates and record rules get judged. Every draft names the rule it applied.

Can we start with modernization proposals or maintenance contracts instead?

Both are possible later, but they make harder first tests. Modernization jobs leave fewer finished examples, and contract terms can be scattered across years of amendments. Violation proposals and program records each come with a stack of closed files to compare against.

Rob Eason, founder

// Book a proof-of-concept call

Bring last quarter's violation reports.

30 minutes with Rob. He'll ask about your company and your role, the job you'd hand off first and roughly how many units you maintain. Reports and unit files stay with you until the NDA is signed.

Book a proof-of-concept call

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