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Job 02 · Snow and ice operations

// Commercial landscaping · Snow removal logs

Snow removal logs, drafted site by site from your crews' own records.

After a storm, someone pulls together what happened at each site: when a crew arrived and left, what was plowed, shoveled and treated, which de-icer went down and how much, the photos, and what the weather did. In a free AI proof of concept, AI redrafts 20 to 30 site logs from storms your team already documented, every entry tied to the record it came from and every gap marked instead of filled. Your reviewer, the snow manager who knows your storm records best, compares each draft with the log your team kept.

Book a proof-of-concept call30 minutes with Rob
Past site logs
20 to 30
Gaps filled in
None
First step
An NDA

// The one job

A storm ends. Every site needs its record.

During a storm the record is scattered: crew check-ins in an app, GPS history from the trucks, texts and photos from the walk crews, spreader settings or bag counts, the dispatcher's notes, and a weather report pulled afterwards. Someone turns all of it into one log per site, often days later, when an invoice needs backup, a property manager asks what happened, or a claim letter arrives.

For the test, AI reads copies of those records for past storms and drafts each site's log: arrival and departure for every visit, the services done, the de-icer with its amount or rate, the photos with their times, the weather for the event, and the contract's trigger and deadline beside them. Whatever the records don't show is listed as missing, never inferred.

Storm recordsAs the crews left them
Crew check-ins
GPS history
Photos and texts
Weather report
TimeCrew or truckNote
Made-up example records
Sorted by site
for your snow manager
Site logDraft
Site and event
Trigger and deadline
De-icer and amount
Gaps
VisitServicesSource
Made-up example log

// The hard parts

What a storm record has to show

The contract sets the clock, and contracts disagree. The Columbus Metropolitan Library's snow request, issued February 5, 2026, sends crews out on their own above one inch; below an inch they wait for the library's go-ahead, and unauthorized work under an inch isn't paid. Every location is due clear by 8:00 a.m., and a snow incident runs from dispatch until the snow is cleared, ending at that deadline or four hours after the snow stops, whichever comes first. Manchester Community College's 2024 request in New Hampshire starts at about an inch, as judged by the contractor, and wants every area clear before 6:00 a.m. The draft reads each site's trigger, deadline and incident window from its own contract and sets the log's times against them.

The customer may decide what counts as proof. The library asks each team to email a photo of the finished clearing with a short narrative before leaving a location, and that email thread, sent with the invoice, is the only proof of service it accepts. Billing for snow removal there also needs a report from an independent forecasting organization certifying the total accumulation for the location's zip code, and invoices sent more than seven days after the work are refused. For a firmer weather record, NOAA's National Centers for Environmental Information offers certified copies of its Local Climatological Data, certified by the Department of Commerce for use as evidence in court. The draft pairs each visit with its photos and messages, and each event with the weather source your team used, by name.

De-icer belongs in the record by type and amount. New Hampshire limits the liability of commercial salt applicators certified through its Green SnowPro program, and of the owners whose sites they maintain, for hazards caused only by snow or ice, when a delay comes from following the state's winter maintenance best practices and there is no gross negligence. To claim that protection, RSA 508:22 requires a written record of the type of de-icing material, the rate or quantity used, the dates of treatment and the weather for each event, kept for three years. Manchester's request points its contractor to those state salt guidelines and wants concrete-safe salt on every walkway and entry; the library allows rock salt on blacktop only and nothing but calcium or magnesium chloride on concrete walks. The draft records material by surface, type and amount, exactly as your crews wrote it down.

Gaps are what a reviewer looks for first. A site with no check-in during an event, a visit with an arrival and no departure, a photo timed outside the visit, a treatment with no amount, a storm with no weather record: each is listed with the hours it covers, never smoothed over. The library also wants accessible parking spaces and ramps cleared on every trip, and Manchester wants snowbanks over four feet cut down, so a log that shows a lot plowed and says nothing about either leaves a question open. In New Hampshire most personal actions, injury suits among them, can be brought for three years, so the draft marks where the record is thin while the crew can still be asked.

What your snow manager decides. Your reviewer, usually the snow operations manager or whoever answers claim requests, decides what each gap means, whether a site was serviced the way its contract asks, and what goes to an insurer, a lawyer or a customer. The draft only lays out the record. None of this is legal advice.

// What you send

Storms your team already documented

Copies only
Originals untouched
01

20 to 30 past site logs

Each one is a single site in a single storm, with the log, report or invoice backup your team produced for it. Include a storm that had gaps, a site with several visits, and one that drew a complaint or claim, redacted.

02

The raw records behind them

Crew app or GPS exports, check-in and check-out times, dispatch notes, texts, photos with their times, and spreader settings or bag counts for the same events.

03

Contracts, maps and weather

The snow contract or site specifications for each sampled site, its site map, and the weather reports your team relied on for those storms.

04

NDA, then copies

The NDA is signed first, and claim files stay redacted. We never log in to your crew app, your telematics or a customer's portal, and nobody touches the originals. Records that can't leave the office become look-alikes built with your reviewer.

// Before it starts

Settled before any storm record moves

Storm records can end up in a claim, so the owner settles who decides what before anything is shared.

Snow log test termsOwner decides
Your reviewer
Named by the owner, usually the snow operations manager
Decisions
What was serviced, and whether a site was safe, stay with your team
Sources
Only your crews' records, your contracts and the weather reports you used
Success criteria
Written and agreed, for times, services, materials, photos, weather and gaps
Sample
Picked by your reviewer, with a storm that had gaps and a site with several visits
Price
A range for running logs live
NDA
Signed before any record or claim file is shared

// How it's judged

Each draft log beside the one your team kept

Site by site
Storm by storm
On the same 20 to 30 site logsThe log your team keptThe AI draft
Arrival and departure for every visitFrom your own stormsFrom your own storms
Services matched to the site's contractFrom your own stormsFrom your own storms
Trigger, deadline and incident window read the contract's wayFrom your own stormsFrom your own storms
De-icer type and amount by surfaceFrom your own stormsFrom your own storms
Photos and messages tied to the right visitFrom your own stormsFrom your own storms
Weather source named for each eventFrom your own stormsFrom your own storms
Gaps listed with the hours they coverFrom your own stormsFrom your own storms
Nothing stated that the records don't showFrom your own stormsFrom your own storms
A test plan, not a finding. Nothing is entered here until your past storms have been through the test.Your reviewer marks each row.

// After a yes

About 30 days of live storms

If your reviewer says yes, logs for new storms are drafted the same way for about 30 days of the season. When the test ends in summer, that month waits for winter.

Your snow manager checks and signs off each log before it goes to a customer, an insurer or anyone else. Crews keep recording the way they do now; nothing changes in the field.

What follows is a separate decision with a separate price.

// Later, if it works

Jobs that could follow snow logs

Ranked with you
Priced one by one
  1. 01

    Storm invoices with their backup

    Each site's event billed from its approved log, with the photos and weather report the customer asks for attached.

    Next
  2. 02

    Claim response files

    When a claim letter names a site and a date, the approved log, photos, weather and contract terms gathered into one file for your manager and your insurer.

    Then
  3. 03

    Season de-icer records

    Totals of de-icer by site, surface and type pulled from the season's logs, for the records a state program or a customer asks you to keep.

    Later

// One hard limit

It never decides what was serviced or whether a site was safe.

The draft shows what your crews' records say, which record says it, and where they are silent. It never marks a visit done that the records don't show, never changes or deletes an original record, never prices or submits a bid or proposal, never changes a contract's scope, and never contacts a property manager, owner or insurer. It works only on copies. Your snow manager decides and sends.

Snow removal logs are priced as one job: a range before the proof of concept, then a fixed price before you sign.

Rob gives the range on the call, once he knows how many sites you serve in a typical storm, how many storms a season brings, and where your crews' records live today.

// Questions

Questions from snow managers

Will it say whether a site was safe?
No. It lays out what the records show for each visit and lists every gap. Whether a site was serviced as its contract asks, or was safe, is your snow manager's call, and claims go to your insurer and your lawyer.
Our crews log in an app with GPS. Do you need access to it?
No. Exports of the check-ins, GPS history and photos for the sampled storms are enough, and we never sign in. Paper logs and texts count too, as photos or scans.
What weather data does it use?
Only the weather reports your team already has for those storms, such as a forecasting service's report or NOAA's records. The draft names the source for each event and never looks up or buys weather data on its own.
Can the test run in summer?
Yes. It runs on last season's storms, so the time of year doesn't matter. Only the live month after a yes needs snow, so that part is scheduled for winter.
Is this legal advice for our slip-and-fall claims?
No. The test builds draft records from your own documents for your team to check. What a record means for a claim is a question for your insurer and your lawyer.
Rob Eason

Rob Eason, founder

// Book a call with Rob

Bring last winter's worst storm.

Thirty minutes with Rob: your company and role, how many sites you serve in a storm, and where the crews' records end up. Hold the logs, photos and any claim letters until the NDA is signed.

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