Massmarket AI LLC Terms of Service

2023

1. Introduction and Acceptance

Welcome to Massmarket AI LLC ("Massmarket AI," "we," "us," "our"). By accessing or using our AI text and voice automation services, features, account portals, and technical support (collectively, the "Services"), you, the user, either individually or on behalf of an entity ("Subscriber," "you"), agree to be bound by these Terms of Service ("Agreement"). If you do not agree to these terms, you must not use our Services.

2. Regulatory Compliance

Our Services comply with all applicable federal, state, and local laws and regulations, including but not limited to:

Federal Trade Commission (FTC) Regulations: We adhere to FTC guidelines, ensuring our advertising and marketing practices are fair, non-deceptive, and compliant with privacy standards.

Do Not Call (DNC) Registry Rules: Our services respect the DNC registry, avoiding unauthorized telemarketing calls.

Telephone Consumer Protection Act (TCPA): We comply with TCPA rules, especially in terms of obtaining consent for automated calls and respecting opt-out requests.

Data Protection and Privacy Laws: Compliance with GDPR, CCPA, and other data protection regulations is central to our operations, ensuring data privacy and security.

Intellectual Property Laws: We respect and protect intellectual property rights and expect the same from our users.

Failure to comply with these regulations may result in suspension or termination of your access to our Services.

3. Use of Services

The content, software, and technology provided through our Services are proprietary to Massmarket AI or our licensors. You agree not to reproduce, duplicate, or distribute such materials without our express consent. You are granted a limited, non-exclusive, non-transferable license to use our Services as per these terms.

4. Subscriber Data and Confidentiality

You grant Massmarket AI a non-exclusive license to use your data for providing and improving our Services. We commit to maintaining the confidentiality of your data, barring legal obligations to disclose.

5. User Responsibilities

You are responsible for using our Services lawfully and ethically. This includes not engaging in fraudulent activities, respecting privacy laws, and not violating telecommunications regulations.

6. Indemnification

You agree to indemnify Massmarket AI against claims arising from your misuse of our Services, breach of this Agreement, or violation of any laws or third-party rights.

7. Disclaimers and Limitations of Liability

Our Services are provided "as is" without any warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services. Certain state laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages.

8. Dispute Resolution

Disputes arising under this Agreement will be resolved through binding arbitration in Miami, Florida, per the rules of the American Arbitration Association.

9. Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of Florida, USA. Any disputes that are not subject to arbitration will be resolved in the courts located in Miami, Florida.

10. Modifications to the Agreement

We reserve the right to modify this Agreement at any time. Your continued use of our Services after such modifications constitutes your acceptance of these changes.

11. Contact Information

For inquiries or concerns regarding these terms, please contact us at [email protected].