When reporting an issue, the fastest way to ensure we get all the info we need is to create a free loom recording with ai transcription on your device, showing the issue while capturing the entire screen and explaining your issue aloud. this eliminates the need to use DevOps hours and and maximizes efficiency. Once you have captured the issue...

DIY Clients/Affiliates receive unlimited Q&A (IT Support) through the "AI Initiates" Group Discussion Page and should post in #clientsandaffiliates for prioritized response Just type "@PM" and select a project manager before posting for fastest response, or email [email protected]

DIY Clients/Affiliates should all be booked for one or all of the client mastermind sessions above where Rob and the team can answer questions.
DIY/Affiliate Clients are allowed a One-Time DevOps Support Call Before Setting Up a DevOps Bank and may book that session in DFY Sessions.

Done For You Clients can post looms of issues and tasks for our team in your own private channel we create inside the "MMAI client space" group which you can access via browser or with the mobile apps below.

As long as DFY Clients have DevOps hours remaining, they will receive a complimentary weekly DevOps Meeting they can book here with the team for enhanced guidance and fufillment by joining the mastermind with Rob and the team or booking a private session on this page that will consume DevOps Hours equal to the length of the meeting. Tasks can be quoted by providing looms to eliminate this.

1v1 Zoom Meetings with Rob also include the team and equate to 4 DevOps Hrs per 30 min meeting.

GETTING INTO THE MOBILE APP IS THE #1 THING YOU CAN DO TO MOVE QUICKLY. IF YOU TURN ON NOTIFICATIONS, YOU'LL SEE OUR MESSAGES MUCH FASTER
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the email we have for you is your login email, check your spam and email for "Massmarket ai" and you'll find your community invite